☰
Are You Looking…
- To make a difference at the fastest-growing tech company in Japan?
- For a fair working environment where anyone regardless of their background can make an impact
- To invest yourself and take ownership of your work
- Forward to work in a highly flexible, remote-first organization
- To simply have a ton of fun?
We Are Zeals
A communication tech company based out of Tokyo, Japan. We are a group of scrappy and hungry bunch from different walks of life, looking to make an actual impact on the way people and businesses communicate through our AI Chatbot technology. We obsess over bringing hospitality to everyone--be it our customers or you! You’re an individual with unique needs. As an employer, we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!
Everyone matters here at Zeals--regardless of their background. Be it a young coding prodigy (Yes, our CTO just turned 23) to someone who hardly speaks Japanese. Everyone has a voice. We went from a small, humble apartment to a 300 people organization across multiple time zones (with no sign of stopping) in the span of 7 years--all that thanks to our members’ contributions. So, if you join us, get ready to raise up your voice and spend your time contributing to projects that matter!
Our last 2 years have been phenomenal, and we are still growing (with so much untapped potential). While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars. We can promise you full flexibility on your workstyle and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party!
Your Typical Day With Us
- Develop new user-facing features
- Build reusable code and libraries for future use.
- Ensure the technical feasibility of UI/UX designs.
- Optimize application for maximum speed and scalability.
- Assure that all user input is validated before submitting to back-end.
- Collaborate with other team members and stakeholders.
What You Bring
- 2+ years' experience in front-end engineering position or similar role.
- Experience in React.Js.
- Experience in Typescript.
- Possessing an understanding of Webpack.
- Proficient in writing a scalable CSS/SCSS.
- Has an eye for design. (Familiarity with Adobe InDesign, Sketch, figma, etc)
- Previous experience in creating a large-scale application.
- Communicate effectively under pressure in a highly collaborative and fast-paced environment.
- Ability to liaison with all members and leaders of different nationalities and backgrounds.
What Makes you Stand Out
- Hands-on experience with JS/TS tooling (eslint, prettier, etc.).
- Passion for making products with great accessibility.
- Have strong attention to UI/UX design.
- Leadership experience is a huge plus.
Our Values
- From Zeals good things come from giving your all.
- Bet on Paradox be a maverick and never settle for just good enough.
- United Will teamwork is the heart to every achievement.
What We Can Give You in Return
- Salary Range : negotiable
- Bonus : twice
- Performance review: twice a year
- Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
About Zeals
Zeals is transforming how companies do customer service using technology. Their top-rated chat commerce tools are designed to help clients provide digital "Omotenashi", Japan's highly-prized brand of hospitality.
Chat Commerce
The “Zeals" service lets users purchase and reserve products while talking with an AI chat bot. The goal is simple: to “revolutionize hospitality on the Internet”.
By integrating directly into chat apps like LINE and Facebook, Zeals unlocks digital customer service experiences that were limited to physical stores previously. By allowing customers to converse about their purchase before making it, they’ve been able to increase the purchase rate by about 5 times.
Their service has already been widely adopted in industries like travel, cosmetics and fintech. And they’ve already helped around 400 companies increase their sales.
In Japan, chatbots are still perceived as a tool for automating customer support, but more companies have been using them for marketing and commerce tasks as well (especially overseas).
China’s hyper-popular “Wechat” has over 8 million chatbots in use for marketing purposes, and there’s a “Conversational Commerce” movement happening in the US as well, with a growing number of services using chat bots for marketing. Zeals is the first solution in Japan to offer “purchase through conversation”.
Tackling a billion-dollar e-commerce trend
Zeals is the #1 Japanese conversational commerce solution, driving a 9.6% average conversion rate across over 1.5 million monthly active users. Using AI-powered, human-designed conversation flows in Instagram DMs and LINE chat, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.
The company has big plans: they’re hoping to expand to foreign markets, add voice features. The combination of their “chat commerce” tech and their communication designer expertise unlock a myriad of possibilities for future expansion. Their ultimate goal is to share Japan’s prized “Omotenashi” culture with the world and enable people to forge new connections with one another. They plan to keep developing new products in service to this vision.
Culture
To make this technological revolution necessary, Zeals is investing in people. They entrust their members with a high degree of autonomy and believe strongly in the need for a deep understanding of technology. The company raised 1.8 billion yen in funding in April 2021, and they’re planning to use these funds to continue their aggressive investment in both technology and people. They’re hoping to double the size of their engineering team in the next year.
Zeals has a highly unique culture among Japanese companies. They eschew the traditional hierarchical system in favor of a work style that emphasizes what people can do. They proactively give opportunities to those who are capable and motivated, and they’re not concerned with things like working hours or age.
They offer a flat hierarchy with a truly diverse group of members, including people coming from over 18 countries. Their work environment is flexible, allowing members to choose their own hours and work 100% remotely if they wish. They also have a culture that embraces new technologies, so they’ve gathered quite a few tech aficionados.
If this culture of a global, engineering-driven company resonates with you, then Zeals wants you to join their team!
Zeals' policies during COVID-19 are as follows:
- Overseas candidates are welcome to apply — and can even continue working from abroad!
- There are currently no meetings that require your physical presence (especially during COVID-19)
- For anyone who does relocate to Japan during COVID-19, Zeals will cover any costs for quarantining, testing etc.
Get Job Alerts
Sign up for our newsletter to get hand-picked tech jobs in Japan – straight to your inbox.
