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Client Delivery Lead
- Tokyo
- Partial Remote
- Full-time
- January 22, 2024
What will you be doing?
What you'll do
- Work closely with the operation and non operation and Kraken Technologies Teams to define the product vision and strategy
- Identify new ideas and technology to improve the product
- Define the MVP and test & learn approach for the product capability
- Support the business with issue resolution for the product
- Support the engineering teams to deliver product features
- Ensure we are constantly reviewing and adapting to customer and business needs
What you'll have
- Degree qualified equivalent, with strong client delivery and/or product ownership experience
- Strong agile delivery experience and product management skills
- Experience of product management and customer journeys
- Solid understanding of technology and associated trends
- Excellent communications, collaboration and presentation skills
- Strong influencing skills and ability to challenge traditional ways of thinking
- Experience of working with significant complex delivery pipelines for clients
- Patience - our clients are undergoing huge transformations that take time and require our understanding
- Consulting experience is a plus
- Japanese and English speaking
Why else you'll love it here
- Our company culture - We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
- Flexible working environment - genuine work life balance here, we are in the top 5 companies in the UK, we treat you as a human, and do our best to make work and life merge smoothly together
- Relaxation - we don’t count your holidays here, we work hard, and so we know you need to play hard as well (within reason of course)
- Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
- Office culture - have a certain tech requirement? We’ll do our best to get it. Our offices are also stocked with fruit, breakfast, great coffee and soft drinks. Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner
- Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
If this sounds like you then we'd love to hear from you.
About Kraken Technologies
Part of the UK-based Octopus Energy Group, Kraken Technologies is driving the global green energy revolution through transformational Energy-Tech. We invented, designed and built Kraken to ensure that we had the most innovative, data-centric and customer-focused technology to support our top-class customer service. Kraken Technologies now delivers transformational Energy-Tech to businesses around the world to make the global transition to green energy quicker and more affordable.
Weβre now licensing Kraken Technology to businesses globally. You can read about our partnership with E.ON as an example to see how Kraken is evolving our business. You can learn more about how the migration works in practice here. Our aim is to have 100 million customers on the Kraken Platform by the year 2030. We also recently secured over Β£500 million of investment from Origin, Australia's largest Energy Company. Our group includes Octopus Energy, Octopus for Business, Kraken Technology, Octopus Electric Vehicles and Octopus Energy Services as well as our new net zero Centre - Octopus Centre for Net Zero.
Now with recently announced investment worth ca. Β₯20 billion from Tokyo Gas, Octopus Energy will be entering Japan market to help us continue our mission. We are looking to recruit start-up members of our Japanese operations to build more tech to make energy in Japan greener and increase our investment in service and growth in Japan and Globally. Hear from Wendy, one of our Engineers here.
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