QA Engineer - US App

Our Mission

Mercari has sought to expand overseas from the outset. This led us to enter the US market in 2014, the year after Mercari’s founding. The US is home to people of diverse backgrounds, of many different races, nationalities, and religions. Laws and culture also differ from state to state. Growing our US service requires grappling with complex problems and issues. This is exactly why we think of the US as a microcosm for our future global expansion. It’s an extremely important country for us, where we cannot afford to fail. While this makes it much more difficult than our Japan-side operations, our US business contributes greatly to achieving Mercari’s mission, and we will continue to face the challenges of the US market going forward.

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization.

Position Overview

What You'll Do

• Creating, maintaining, and executing comprehensive test plans for new features

• Performing manual regression, integration, and acceptance testing on both an ad-hoc and scheduled basis

• Performing exploratory, unstructured testing as time allows

• Working closely with the engineering team to expand automated testing

• Providing valuable UX feedback to the product organization on features in development

• Report software defects with clear information, ensure defects are tracked and prioritized

• Reproducing and troubleshooting customer issues

• Escalating top issues

• Collaborating with QA Testers to identify and suggest test plans as well as process improvements across the entire development organization

• Effectively communicating across multiple time zones and locations to ensure comprehensive test coverage

• Mentor more junior members of the QA organization on QA and SDLC best practices

• Work closely with product management & development to review requirement and specification

Unique Challenges

• You will work with a great team based in Tokyo, and also collaborate with many teammates across the US. Working globally with a diverse team, we’re all-in to help people in the US buy and sell on Mercari, while getting ready for whatever comes next.

• Proactively share ideas and contribute to our engineering culture

• Gain a deep understanding of the US market to ensure Mercari’s continued success

• Work effectively in a multicultural environment with colleagues from various backgrounds

• Multi-functional and cross-regional projects with project members in the United States and Japan

• Learn new useful skills and technologies

Minimum Requirements

• Shared understanding and belief in Mercari Group mission and values　

• 7+ years of experience with QA methodologies and software testing techniques and tools

• 1+ year of experience in leading QA efforts on large-scale software projects or deliverables

• Demonstrated experience with one or more object-oriented programming languages (Java, Python, Objective C, etc…)

• Solid experience with Selenium Webdriver automation with Java, Python or other object-oriented languages

• Extensive manual testing experience with Android, iOS or web and familiarity with respective platform UI standards

• Experience with testing and using REST APIs

• Experience with Git or other source control tools and a good understanding of Version control, merging, branching

• Experience with Jenkins/CircleCI or other continuous integration and deployment tools

• Experience with JIRA, TestRail, Fabric, IntelliJ or Eclipse and Slack

• Hands-on experience with Agile methodologies, including Scrum and Kanban

• Thorough understanding of software development life cycle, project management and QA methodologies

• Strong customer focus and interest in delivering a great customer experience

• Must be a self-starter, able to work collaboratively in a team environment and mentor other

Preferred Requirements

• BS/MS in Computer Science, Computer Engineering or equivalent experience

• Experience with buying and selling on a user-driven marketplace

• Experience with Git or other source control tools and good understanding of Version control, merging, branching

• Experience with Jenkins/CircleCI or other continuous integration and deployment tools

• Experience with Cypress and Client automation

• Hands-on experience with Agile methodologies, including Scrum and Kanban

• Attention to detail, analytical mind and problem-solving aptitude

• Strong organizational skills

• Ability to document and troubleshoot issues

• Excellent written and verbal communication skills

• Passion for improving user experience

• Ability to lead by example, negotiate and persuade effectively

Screening Criteria

• Please provide your resume in English.

• We will conduct interviews in English,

• Hiring Process Overview (subject to change)

• 1. Resume Screening

• 2. Skill Test

• 3. Interviews (3-4 rounds. There are some cases you will meet a few members in 1 round)

• 4. Background check

• 5. Offer

• 6. Hire

Language Requirements

• English: Independent (CEFR - B2)

• Japanese: Basic (CEFR - A2) optional