Senior Product Manager

Tokyo
Remote OK - Anywhere in Japan
Full-time
April 5, 2022

Position Overview

Work Responsibilities

Drive product planning, designing, managing development and operation for Mercari
Identify and improve customer exit factors to create a long-term loved platform
keep an eye on current trends and the needs of users in order to propose, develop, and implement new features or plans.
Create specifications for realizing new business, new functions with engineer, designer and customer services
Own responsibility for product delivery and drive product development

Bold Challenges

The Mercari marketplace app has been downloaded by millions of users around the world, and each individual user utilizes the service in their own particular way. We still have a ways to go, however, in our attempt to achieve our mission of “Creating value in a global marketplace where anyone can buy & sell,” and so we are constantly looking for new ways to challenge ourselves and grow as a company.
At Mercari, we are focused not just on improving our service for our users, but also on expanding our perspective and adopting new ways of thinking. In this context, our product managers must not only possess knowledge of engineering, but also an eye for trends/user needs and the ability to turn those opportunities into concrete business plans.

Required Experience

5 years + product management experience in Internet, Smartphone industry or equivalent experience
Experience of building services by collaboration with engineers, test engineers, infra engineers, designer and so on
Experience of creating specification to input product requirements to developers and test engineers
Leadership skill to drive people
Data-driven approach with the ability to leverage data to make decisions
Enough language skill in Japanese
Passion for Products

Preferred Experience

Basic knowledge of programming, database infrastructure, Microservices, AI and other engineering topics
Understand agile development method, and SDLC(Software Development Life Cycle)
Experience of design and build products though customer journey map, UX design and IA to create customer centric products
Experience of contributing in a prominent manner to the achievement of KPI goals
Data Analytical skill (SQL, BigQuery)
A Bachelor's degree in Computer Science or equivalent experience

Screening Criteria

Willing to "go bold" and ready to learn from their mistakes
Capable of thinking/moving of their own volition and willing to take initiative for the success of the team
Possessing a strong sense of ownership in regards to their work and willing to give their absolute best for every project they’re involved in

　　*For details, please see this page.

Language Requirements

English: Business level
Japanese: Business level

Working Conditions

Employment Status

Full-time

Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)

Office

Roppongi

Smoking is prohibited within our offices
Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.

APPLY NOW ➜Japanese Required ⚠️

About Mercari

Largest C2C marketplace in Japan and Japan's first tech unicorn, Mercari is aiming to become a truly global tech company. Their app allows anyone with a smartphone to easily sell items they no longer need, providing a new and unique user experience.

Circulate all forms of value

To unleash the potential in all people

“What can I do to help society thrive with the finite resources we have?”

The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them.

Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential.

Japanese Language Policy
Mercari doesn’t require Japanese skills for developers to do their day to day jobs. It’s becoming a pretty international company, but they have many Japanese engineers, so the more Japanese you know the better.

Mercari believes that it’s essential for team members to meet halfway during daily communications. They use the CEFR Framework to understand language levels and guide members in improving their skills. See more info on CEFR here.
Visa Sponsorship
Mercari sponsors Japanese visas for engineers. The only condition is that you meet the requirements of the Japanese government (but this is the case at every company). This usually means that you'll need a bachelor's degree or 10 years of demonstrated work experience in your field.
Paid Leave
- Two days off per week (Saturday and Sunday), Japanese national holidays, New Year's vacation
- Paid Leave (starting with 10 days, adding 1 day each year)
- Sick leave (10 days per year)
- Relax days (3 extra vacation days that can be taken year-round)
- Bereavement Leave
- Maternity/paternity and caregiving support
- Caregiving leave
- Paid childbirth leave and gift
- Paid honeymoon leave and gift
- Condolence money and paid leave
Benefits
🏥 Health insurance

💹 Employee stock option plan

🚃 Full transportation coverage

💻 The latest equipment - computer, monitor, smartphone

🍹 Free drinks

💴 Seminar participation support

📓 Book purchases

👩‍🎓 Language learning support

🌎 Translation/interpretation support

🍔 Chat lunch

💛 Financial support for fertility treatment

💜 Financial support for childcare costs

💚 Financial support for private preschools
Remote Work
Mercari currently operates on a hybrid model, combining both office and remote work.
Work style
(Dev Team Members)
- Fixed working hours 10:00-19:00.
- Flex time (core hours 12:00-16:00, 60 minute lunch)
Tech Stack
* Backend Languages: Go & PHP * Frontend Languages: HTML, CSS, JavaScript (TypeScript, React.js, Next.js, Redux, etc) * Mobile Languages: Kotlin, Swift, Java, Objective-C * Infrastructure: Dedicated servers, MySQL, memcached, Nginx, Solr, Elastic Search, Google Cloud Platform (Compute Engine, Kubernetes Engine, Spanner, Cloud SQL, Datastore, Storage, Stackdriver Logging, Dataflow, Pub/Sub, etc.) * Configuration management tool: Terraform * CI/CD: Circle CI / Spinnaker * Monitoring: Stackdriver Monitoring / Datadog / PagerDuty / Sentry / Mackerel / NewRelic / ELK Stack * Knowledge Tools: Confluence / Crowi * Other: GitHub / Slack / JIRA * Process: Scrum
Diversity
There is more diversity in the world than any of us can imagine. Diversity & Inclusion (D&I) is strongly linked to Mercari’s mission as we aim to build a company environment where everyone can be themselves and work to their fullest potential.

Diverse Backgrounds

We already have members with many diverse backgrounds at Mercari. Our goal is for everyone to have equal chances to do their best work, without dividing individuals into groups based on age, gender, sexual orientation, race, religion, physical ability, or any other identifying feature, and without classifying anyone as “majority” or “minority.” We strive to create various policies and initiatives to make this a reality.

No Quotas

Mercari does not set quotas, such as a 50:50 gender balance or a specific number of countries represented, because we feel labeling groups and people in terms of numbers goes against our ideal of respecting the diversity inherent to all individuals. Meaningful efforts towards diversity are reflected not in the quantitative goals many companies tend to rely on, but in the thoughts and behavior of every person within.

Our Focus

Providing fair chances for members of all backgrounds Fostering a culture of learning to allow everyone to reach their full potential Creating an organization built on trust so that everyone working here feels like they truly belong Our first step is for D&I to take root in the thoughts and actions of all members at Mercari.