Senior UX Designer

Remote OK - Anywhere in Japan
Full-time
July 20, 2024

About MODE

MODE is a dynamic and rapidly growing early-stage startup at the forefront of the Generative AI and Internet of Things (IoT) revolutions. With a growing presence in both the US and Japan, we are pioneering innovative solutions that connect the physical and digital worlds.

About the position

As a Senior UX Designer at MODE, you will be part of our Product Management team, taking on the responsibility to make our product, BizStack, the best IoT x AI product globally. You will work closely with the Business Team (Business Development and Sales) to understand customer challenges, conceptualize the end-to-end customer experience using BizStack, as well as with the development team to explain the expected user experience and understand technical limitations to bring these ideas to life.

Given that BizStack is an IoT platform, it is imperative to propose solutions tailored to various customer segments. You will develop features that support these solutions as a unified platform. This role involves complex challenges unlike those encountered in single-issue products, offering a high degree of difficulty but also a rewarding and engaging experience.

We appreciate UX designers who think deeply, speak clearly, and embrace collaboration and feedback. You will be expected to craft and grow our UX focused culture and team.

Responsibilities

Lead highly complex projects, ensuring simplicity, completeness, usability, and quality
Collaborate with engineering and business team members to define customer and business problems to be solved
Influence the team's roadmap and objectives with user-centric input, ensuring they are feasible, measurable, and impactful
Demonstrate and articulate a strong understanding of information architecture and complex user flows
Take a comprehensive approach to product design, considering user experience and various states (errors, successes, dead-ends), and identifying connections between different products, features, and platforms
Demonstrate and articulate understanding of layout, typography and visual hierarchy
Run research studies and experiments, analyze the findings, and validate potential product change

Requirements

5+ years of experience in product design or user experience design including B2B applications
Experience with highly technical, complex and critical projects, with ability to handle ambiguity
Experience working on deeply technical applications and feel comfortable balancing usability with complex settings and functionality
Able to translate user research into beautiful and intuitive user interfaces for web-based applications
Strong cross-functional collaboration skills
Excellent written and verbal communication skills in English

Nice-to-Haves

Complete end to end design experience where you have owned the product and designed UI and UX
Experience of working in multilingual & bicultural environment
Experience in the IoT and/or AI industry

APPLY NOW ➜Japanese Required ⚠️

About MODE

The Internet became available to everyone in the late 1990s and it has changed our lives drastically.

Today we can access vast amount of information and connect with everyone on the planet. We've loved the PC from a young age when the computer was just for single-player games and printing documents. We have come a long way!

We came across the “IoT” concept in around 2013. It was instantly clear to us that connecting "things" to the Internet would be the massive change for the next 20 years. We wanted to play a big role in this. Thus, we started MODE. Since we started the company, this vision hasn't changed. Join us to push the frontier forward.

—Gaku Ueda & Ethan Kan, Co-founders