Experienced UX Researcher (AI)

• We are looking for an experienced UX researcher to join our team.
• You will be responsible for helping define and drive the future of our products by revealing what our users need from our products by using all the research methods required.
• In new AI products, you will be required to collaborate with all stakeholders including users, designers, engineers and product managers, and contribute to the best decision-making by looking at the overall value and experience of the service.

What You Will Do

• Conduct primary and secondary user research.
• Conduct both online and offline research with Japanese-speaking customers, occasionally using Japanese.
• Conduct and evaluate quantitative and qualitative research.
• Perform market and ethnographic research.
• Plan and implement user research strategies and methodologies.
• Work closely with cross-functional teams to identify and evaluate research topics.
• Advocate research findings to diverse audiences through written and oral presentations.
• Gain deep insights in specific domains using any means, including depth interviews, usability testing, surveys, or other innovative methods
• Visualize and share insights with designers, product managers, and other team members in a way they can easily understand and incorporate into concrete ideas
• Perform usability studies with consumers.
• Ask questions, gather data, and analyze data.
• Use a diverse set of UX research tools.
• Recruiting research participants, preparing data and documentation, and other tasks

What We Can Expect From You

• Five or more years of UX research experience
• Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)
• Experience running user, overall discovery research, and occasionally market research
• Experience in researching use-case scenarios for BtoB products
• Ability to showcase research reports to a cross-functional team quickly and effectively
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• Experience in running discovery workshops or brainstorming sessions with cross-functional teams.Good knowledge about how to obtain and use UX analytics
• Flexible and open to change and ambiguity
• A process-driven portfolio that demonstrates the experience requested here
• Advanced Business-level Japanese language ability
• Business-level English language ability
• For those in Japan, you must have a working visa valid for more than six months

What You Can Expect from Us

At Scoville, we value the importance of our employees' healthy work-life balance and a
diverse multicultural environment. The following benefits are available:

• ¥8M-¥12M (negotiable based on experience)
• 10+ paid days off per year
• Flexible work hours, opportunity to work remotely
• Social and health insurance
• Commuting subsidy and work equipment provided
• An international team of talented and engaged creators who will value your input
• Visa sponsorship (after a 6-month trial period)
• Weekly 1 hour 1-1 Japanese language lesson (for foreigners)
• Weekly 1 hour 1-1 English language lesson (for Japanese nationals)