UX/UI Design Lead

About Zaiko

Zaiko is a cutting-edge events and ticketing platform that connects fans and creators through innovative live, online streaming, and hybrid experiences. We work with major brands such as Capcom, Lawson, K-Pro, and other industry leaders to bring memorable events to life. As a technology-forward company with a nimble product division, we pride ourselves on rapid feature releases, continuous innovation, and an experimental approach—including integrating AI to accelerate our prototyping process.

Job Overview

We are seeking an experienced, action-oriented Lead Designer to drive the creative vision and execution of our design strategy. This pivotal role is perfect for a bilingual (native-level Japanese and English) professional who excels in both leadership and hands-on design work. You will own our design pattern library—encompassing both customer-facing (B2C) interfaces and administrative (B2B) tools—and lead initiatives that push the boundaries of rapid, code-based prototyping and user-centered design.

Key Responsibilities

• Design Leadership:
  • Lead and mentor design initiatives across the company, setting high standards for UI/UX across all platforms.
  • Take full ownership of the design pattern library, ensuring consistency and innovation in both consumer and administrative interfaces.
• Hands-On Prototyping & Innovation:
  • Champion a code-first prototyping approach by developing interactive prototypes using actual code alongside traditional design tools (e.g., Figma).
  • Collaborate with product managers and engineers to rapidly iterate on design solutions and incorporate emerging technologies such as AI to enhance prototyping speed and efficiency.
• Cross-Functional Collaboration:
  • Work closely with multidisciplinary teams—including product, engineering, and marketing—to translate business goals into exceptional user experiences.
  • Lead user and prototype testing sessions to gather actionable insights and iterate on designs based on real-world feedback.
• Strategic Problem Solving:
  • Identify design challenges and opportunities, taking initiative to propose innovative solutions that drive user engagement and satisfaction.
  • Own large-scale design projects from conception through delivery in a fast-paced, agile environment.

Required Qualifications

• Experience:
  • Extensive experience in UI/UX design with a proven track record in a senior or lead design role.
  • Demonstrated ability to manage and drive design strategy for both B2C and B2B products.
• Technical Proficiency:
  • Strong hands-on skills in prototyping, including proficiency with code-based prototyping methods.
  • Advanced knowledge of Figma or equivalent design tools.
• Bilingual Skills:
  • Native-level fluency in Japanese and English, with excellent verbal and written communication abilities in both languages.
• Mindset & Approach:
  • Highly action-oriented with a passion for taking initiative and solving complex design challenges independently.
  • A proactive, innovative thinker who thrives in a rapidly evolving, experimental environment.

Preferred Qualifications

• Experience within the events, ticketing, or entertainment industry.
• Familiarity with the latest AI/LLM technologies and their applications in design and prototyping.
• Prior exposure to international markets, particularly in East Asia (e.g., Hong Kong, China, Taiwan).
• A portfolio demonstrating successful leadership on both customer-facing and administrative design projects.

What We Offer

• Dynamic Environment:
  • Work in a fast-paced, agile team that is always shipping new features and pushing the envelope of design innovation.
• Competitive Compensation:
  • Attractive salary and benefits package based on your experience and ability.
• Flexible Work Arrangements:
  • Enjoy a mix of on-site and remote work, with flexible working hours that support work–life balance.
• Professional Growth:
  • Opportunities to work on high-profile projects with major brands and gain exposure to cutting-edge technologies and international markets.

How to Apply

If you are a forward-thinking design leader eager to take on challenges in a vibrant, tech-driven environment, we want to hear from you. Please submit your resume, a link to your portfolio, and a brief cover letter outlining your experience and why you’re the perfect fit for Zaiko.