Are you looking
- To make meaningful changes at the fastest-growing tech company in Japan?
- For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
- To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
- For a place where things are not just fast - but they happen now?
We Are Zeals - “Designing conversations. Driving conversions.”
Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting Started…
We have recently secured a Series E funding totaling $33.8M led by JIC Venture Growth Investments and Salesforce Ventures. We are ready to start our mission and expand our business beyond the Japanese market - LINK.
We’re looking for a small group of elite teams to build the foundation of our global expansion.
Your Typical Day With Us
- Understanding the strategy and purpose behind implemented design.
- Design the most optimal UX for users through user research, information architecture, wireframing, prototyping, and UX writing.
- Maintaining top-notch quality on design without the expenses of speed and performance
- Construction of design system
- Asset arrangement using Figma
- Systemization of workflow for cross-functional collaboration
- Lead UI/UX improvements initiatives
- Conduct research with internal users and end-users alike to understand pain points and devise further improvements
- Design contents or logos for in-house events or projects
What You’ll Need
- Ability to swiftly catch up with the newest trend in UI design and understand ways to implement it.
- Ability to articulate the "why" of design decisions, provide rationale, and a POV.
- Ability to empathize with and solve for user’s needs and/or pain points.
- High proficiency in Adobe Creative Suite, figma
What Makes You Stand Out
- Experience with team-leading responsibility or managing similar project to ours
- Strong interpersonal skills, ability to interact effectively with a variety of team members across multiple disciplines.
- Business level proficiency in Japanese
- Experience working with a company at our scale, launching a designer team from scratch is a huge plus
- High proficiency in Sketch, Xd
- In-depth understanding of web standards, HTML/CSS, and Javascript.
Don’t just take our word for it
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague!
Ready to roll up our sleeves
We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So, While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! . As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!
- Salary Range : 7M-9.8M Japanese yen (performance review every 6 months)
- Performance review: twice a year
- Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
- Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team.
- Flexible working: Highly flexible, remote-first international organization
- For Japanese residence: Work from anywhere, interim work from overseas, full flex time
- Housing allowance (within 1.5KM away from office)
- Club activity allowance
- Shuffle Lunch allowance (Cross department lunch)
- Zeals Bar (bi-weekly free flow beer party)
About Zeals
The #1 Japanese Conversational Commerce Solution.
ZEALS is not another chatbot. They are the #1 Japanese conversational commerce solution. Using AI-powered, human-designed conversation flows across chat platforms, ZEALS enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.
Phenomenal Growth
Having nearly doubled revenue YOY the last few years, targeting a 290B TAM, ZEALS benefits from a strong product market fit, clear ROI tied to their solution, and high customer retention rates.
With over 480+ enterprise companies currently using their product globally, including well-known brands like L’Oreal and Nissan, ZEALS is well positioned to capture market share and drive exponential growth both in the Japan and US market as their next target region. Investors have taken notice – they raised nearly $40M and were backed by Salesforce Ventures in May of 2022, and they are planning to use these funds to continue their aggressive investment in both technology and people.
ZEALS is Revolutionizing Hospitality on the Internet
ZEALS enables consumers to purchase and reserve products via a well-designed conversational experience. The goal is simple: to “revolutionize hospitality on the Internet,” unlocking digital customer service experiences that used to be limited to physical stores previously. By allowing customers to converse about their purchase before making it, purchase rates are increased by about 5 times, driving a 9.6% average conversion rate across 1.5 million monthly active users. ZEALS’ service is widely adopted across verticals including ecommerce/DTC, travel, cosmetics, fitness and fintech.
Won LinkedIn Top Startups Award Twice in a Row
ZEALS has received the LinkedIn Top Startups award twice in a row. They believe this is a testament to their growth and ability to attract great talents–who could potentially be your colleagues!
Opportunities to Socialize
ZEALS provide a club activity allowance, a “shuffle lunch” allowance for having cross-departmental lunches, and ZEALS Bar, free flowing beer party.
Get Job Alerts
Sign up for our newsletter to get hand-picked tech jobs in Japan – straight to your inbox.