Senior UX Designer - Mercari

Tokyo
Remote OK - Anywhere in Japan
Full-time
June 27, 2023

Work Responsibilities

Contributing to maximizing user experience/profit through designing UX and UI
- Designing UI and UX for the Mercari marketplace app (designing listing and buying experiences, etc.)
- Designing UI and UX for new services
- Improving UX/UI for the existing product, working on growth hacking, and designing marketing promotions
- Communicating with product managers/engineers and getting involved in decision making
- Driving projects forward (managing progress/resources and adjusting scope of work)
- Conducting job interviews with designers
Example Projects
- Improving UX and UI of components that Mercari and Merpay share
- Establishing communication policies with users such as notifications and promotions
- Planning and developing strategic initiatives for the entire company
- Revamping listing and buying experiences for each category
- Acting as a creative director for large-scale promotions

Development Tools/Environment

Figma, Sketch, Adobe Creative Cloud, InVision, GitHub, Slack, etc. / Mac

Unique and Bold Challenges

In this position, you will have the opportunity to lead product design of Mercari, a marketplace app with 20 million monthly active users, and to design not only components on screens but also the entire user experience, making an impact on the business. Apart from that, this position will allow you to work on various kinds of design tasks for our product such as developing design systems from scratch, through which you can get experience that will be a valuable asset for you as a product designer.

Required Experience

Shared understanding and belief in our company’s mission and values
7+ years experience designing UI/UX for apps or web
Ability to demonstrate leadership skills and lead projects in collaboration with team members
Experience using development tools such as Figma and InVision
Experience using the Mercari app to buy and sell items

*Please attach a portfolio that shows the track record of projects that you have been involved in, including overall process, roles & responsibilities, and output.

Preferred Experience

Experience in people management or enthusiasm for creating a design organization
Experience in managing projects
Experience designing B2C services with a large user base

Screening Criteria

Ability to demonstrate leadership skills and lead projects in collaboration with team members
Constantly seeks ways to improve their skills and learn new things
Works on things in a timely manner and in close collaboration with those around them
Takes ownership over their tasks, and proactively moves projects forward
Has the ability to adapt to a changing environment
Can talk on equal footing with the business side and the engineering side

Technical Assessment Criteria

Understanding of Mercari and Merpay’s services
Problem-solving skills
Basic skills for designing UI/UX

Language Requirements

Either of the following is required
- a. English: Independent (CEFR – B2) / Japanese: Proficient (CEFR – C1)
- b. English: Proficient (CEFR – C1) / Japanese: Basic (CEFR – A2)

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About メルカリ

日本初のユニコーン企業、メルカリは日本で最も多くのユーザー数を誇る、フリーマーケットアプリを運営しています。国籍に関わらず国内外から優秀な人材を大規模に採用しています。シリコンバレーにもオフィスがあり、アメリカ向けにローカライズしたメルカリアプリを開発し、アメリカのフリーマーケット市場でもシェアを拡大しているグローバルテック企業です。

「限りある資源を循環させ、より豊かな社会をつくりたい」。創業者である山田進太郎氏が世界一周の旅で抱いた、そんな問題意識によって生まれたのがフリマアプリ「メルカリ」です。テクノロジーの力によって、世界中の個人と個人をつなぎ、誰もが簡単にモノの売り買いを楽しめる。それにより資源を循環させる豊かな社会、個人がやりたいことを実現できる社会をつくっていきたいと考えています。

これまで中古品の売買は、実店舗で行うのが一般的でした。しかし、お店に行くのに時間がかかること、お店の品揃えが限られていること、販売店が介在することで買い手も売り手も価格が不明瞭になるなどの問題がありました。また、中古品を売買するためのオンライン・オークション・サイトでは、出品手続きが難しかったり、入札に時間がかかったりするなどの問題がありました。

メルカリでは、誰もがスマートフォンを使って簡単に商品を売買することができます。また、配送業者やコンビニエンスストアとの提携により、簡単で安価な配送方法を実現しています。買う側も売る側も個人を対象としたサービスなので、不要なものを簡単に売ってお金にする楽しさや、ユニークな中古品を見つけて買うワクワク感を誰でも味わうことができます。

Japanese Language Policy
Mercari doesn't require Japanese skill for developers to do their day to day jobs. It's becoming a pretty international company, but they have many Japanese engineers, so the more Japanese you know the better.
Visa Sponsorship
Mercari sponsors Japanese visas for engineers. The only condition is that you meet the requirements of the Japanese government (but this is the case at every company). This usually means that you'll need a bachelor's degree or 10 years of demonstrated work experience in your field.
Paid Leave
- Two days off per week (Saturday and Sunday), Japanese national holidays, New Year's vacation
- Paid Leave (starting with 10 days, adding 1 day each year)
- Sick leave (10 days per year)
- Relax days (3 extra vacation days that can be taken year-round)
- Bereavement Leave
- Maternity/paternity and caregiving support
- Caregiving leave
- Paid childbirth leave and gift
- Paid honeymoon leave and gift
- Condolence money and paid leave
Benefits
🏥 Health insurance

💹 Employee stock option plan

🚃 Full transportation coverage

💻 The latest equipment - computer, monitor, smartphone

🍹 Free drinks

💴 Seminar participation support

📓 Book purchases

👩‍🎓 Language learning support

🌎 Translation/interpretation support

🍔 Chat lunch

💛 Financial support for fertility treatment

💜 Financial support for childcare costs

💚 Financial support for private preschools
Remote Work
Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.

※ You will be required to come to Japan if you are living abroad.
Work style
(Dev Team Members)
- Fixed working hours 10:00-19:00.
- Flex time (core hours 12:00-16:00, 60 minute lunch)
Tech Stack
* Backend Languages: Go & PHP * Frontend Languages: HTML, CSS, JavaScript (TypeScript, React.js, Next.js, Redux, etc) * Mobile Languages: Kotlin, Swift, Java, Objective-C * Infrastructure: Dedicated servers, MySQL, memcached, Nginx, Solr, Elastic Search, Google Cloud Platform (Compute Engine, Kubernetes Engine, Spanner, Cloud SQL, Datastore, Storage, Stackdriver Logging, Dataflow, Pub/Sub, etc.) * Configuration management tool: Terraform * CI/CD: Circle CI / Spinnaker * Monitoring: Stackdriver Monitoring / Datadog / PagerDuty / Sentry / Mackerel / NewRelic / ELK Stack * Knowledge Tools: Confluence / Crowi * Other: GitHub / Slack / JIRA * Process: Scrum
Diversity
There is more diversity in the world than any of us can imagine. Diversity & Inclusion (D&I) is strongly linked to Mercari’s mission as we aim to build a company environment where everyone can be themselves and work to their fullest potential.

Diverse Backgrounds

We already have members with many diverse backgrounds at Mercari. Our goal is for everyone to have equal chances to do their best work, without dividing individuals into groups based on age, gender, sexual orientation, race, religion, physical ability, or any other identifying feature, and without classifying anyone as “majority” or “minority.” We strive to create various policies and initiatives to make this a reality.

No Quotas

Mercari does not set quotas, such as a 50:50 gender balance or a specific number of countries represented, because we feel labeling groups and people in terms of numbers goes against our ideal of respecting the diversity inherent to all individuals. Meaningful efforts towards diversity are reflected not in the quantitative goals many companies tend to rely on, but in the thoughts and behavior of every person within.

Our Focus

Providing fair chances for members of all backgrounds Fostering a culture of learning to allow everyone to reach their full potential Creating an organization built on trust so that everyone working here feels like they truly belong Our first step is for D&I to take root in the thoughts and actions of all members at Mercari.