Infrastructure Operations Engineer

Tokyo
Partial Remote
Full-time
September 1, 2022

Description

Our Tokyo Engineering team is changing gears to meet the growing needs of our customers - from a handful of robots to hundreds of robots; from a small team to multiple squads. The team works closely with some of the premier enterprise customers in Japan to build state-of-the-art robotics solutions by leveraging rapyuta.io, our cloud robotics platform, and the surrounding ecosystem.
Your responsibilities will include the following but not limited to:
Support sites before they go live through activities such as vendor management, network installation and validation, spinning up new environments, etc.
Maintain sites once they are live by measuring and monitoring availability, network performance, and overall product health.
Engage in and improve the whole lifecycle of deployments and updates, using the operational knowledge to speed up the entire chain.
Work alongside project management to successfully monitor progress and implementation of initiatives
Act as the single source of truth of what is currently happening and what is going to happen during a major incident.
Responsible for Mean time to detect (MTTD), Mean time to resolve (MTTR), Mean time to acknowledge (MTTA), SLA’s for resolution
Build and evolve the operations handbook.

Requirements

Minimum qualifications:
At least 2 years of relevant work experience.
Strong understanding of Linux/Unix fundamentals.
Strong analytical and debugging skills.
Strong knowledge of Linux networking, routing concepts, DNS, DHCP etc.
Ability to build and deliver hands-on technology, proof of concepts, and demonstrations.
Familiar with Config Management, Docker, Infrastructure as a service, Platform as a service, Continuous Delivery, Continuous Integration, DevOps

Preferred qualifications:
Experience cloud platforms such as Google Cloud Platform/Amazon Web Services/Azure
Experience with Docker.
Experience with WiFi setup and troubleshooting.
Understands the risks involved in a startup (previous startup experience preferred).

Benefits

Competitive salary
Bleeding edge technology
Working with exceptionally talented engineers
Multinational culture
Insurance for employee and family
Flexi timings

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About Rapyuta Robotics

Rapyuta Robotics is a global technology startup that builds cloud robotics solutions. Their goal is to empower lives through connected machines so humans can focus on intellectually challenging and creative work. They have around 110 employees across their offices in Japan and India.

While improvements in technology are helping to make robotics more accessible to markets, the ability to integrate all the required expertise remains a barrier for most companies. Rapyuta Robotics is building a platform to make robots more attainable and useful to anyone.

Their platform makes it easy for businesses to deploy robotics solutions without needing in-house robotics expertise. By integrating robot hardware, software, sensor data, and applications in the cloud — where powerful data centers manage the heavy computation — Rapyuta’s platform lets end-users focus on their business processes instead of on managing robot hardware or software infrastructure.

Empowering Lives with Connected Machines.
Rapyuta Robotics strongly believes that the dirty, dull, and dangerous work should be automated and people should be given an option to take up more intellectually challenging and creative work. They aim to enable this automation with machines that are connected and coordinated.

They hope that robotics will not exclude people, but work for them as a familiar partner, creating new ways of working and new revenue opportunities.