Site Reliability Engineer

About Us

At Sales Marker, our mission is to create a world where all people and companies can challenge themselves beyond existing boundaries. We’re one of the fastest growing start-ups in Japan and we’re growing at a speed that is twice as fast as Unicorn startups. By using our product, sales teams can improve their work efficiency by 3 times. We have achieved over 900% YoY business growth rate in 2.5 years since our flagship product 「Sales Marker」 was released and we’re currently actively working on a wide range of new product portfolios.

The Team

Our co-founders are from top companies in Japan and the world such as NRI, Keyence, LINE, Microsoft, and PwC. They were selected as 「FORBES 30 UNDER 30 ASIA LIST」 in 2023 . In our Engineering & Product team, we have members from more than 16 countries and they come from top tech companies in the world such as Google, Microsoft, Indeed, and famous tech companies in Japan such as Mercari, LINE, Yahoo, Smartnews, etc. 

Your Job

Responsibilities

As a Site Reliability Engineer at Sales Marker, your role will be critical in ensuring the reliability, performance, security, and efficiency of our Sales platform. Your responsibilities will include:

• Managing, fixing and improving the Kubernetes cluster.
• Designing and managing AWS infrastructure (SQS, Lambda, RDS, OpenSearch, etc.) with a focus on improving the developer experience.
• Collaborating with engineering teams to optimize system performance, automate tasks, and enforce security measures.
• Setting monitoring systems for different services and pipelines, and proactively improving them for better developer awareness.
• Implementing infrastructure as code (using Terraform and AWS CDK) and organizing the infrastructure resources.
• Support developers in developing and maintaining data pipelines.
• Handling incident response, including security incidents, with a focus on maintaining high system availability and rapid issue resolution.

Requirements

• Experience with running and managing a Kubernetes cluster.
• Experience in Site reliability or platform Engineering focusing on cloud infrastructure.
• Setting up metrics to improve the monitoring of the systems and further automate these processes.
• Proficiency in managing databases like RDS (MySQL), ElasticSearch etc.
• Knowledge of data pipeline management to transfer large amounts of data between different databases.
• Experience in setting up infrastructure as code (Terraform, AWS CDK) and organizing the infrastructure resources.
• Capability to handle incident responses, including security breaches.
• A proactive approach to identifying and mitigating security risks in infrastructure.

Nice to Have

• History of handling major incidents in large tech companies.
• Background in fast-growing companies at stages comparable to Sales Marker.
• Leadership experience as a Tech Lead.
• Fluency in English or Japanese.

Our Tech Stack