Security Manager

Remote OK - Worldwide
Full-time
January 6, 2023

Are You Looking…

To make a difference at the fastest growing tech company in Japan?
For a fair working environment where anyone regardless of their background can make an impact
To invest yourself and take ownership of your work
Forward to work in a highly flexible, remote-first organization
To simply have a ton of fun?

We Are Zeals

A communication tech company based out of Tokyo, Japan. We are a group of scrappy and hungry bunch from different walks of life, looking to make an actual impact on the way people and businesses communicate through our AI Chatbot technology. We obsess over bringing hospitality to everyone--be it our customers or you! You’re an individual with unique needs. As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!

Everyone matters here at Zeals--regardless of their background. Be it a young coding prodigy (Yes, our CTO just turned 23) to someone who hardly speaks Japanese. Everyone has a voice. We went from a small, humble apartment to a 300 people organization across multiple time zones (with no sign of stopping) in the span of 7 years--all that thanks to our members’ contributions. So, if you join us, get ready to raise up your voice and spend your time contributing to projects that matter!

Our last 2 years have been phenomenal and we are still growing (with so much untapped potential). While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars. We can promise you full flexibility on your workstyle and co-workers that you can brag about to your friends, family or anyone you meet the next time you go out for a party!

Your Typical Day With Us

Conduct planning roadmap for security enhancement
Measure security levels through multiple assessments
Spearheading security enhancements initiatives
Serves as security advisor for members and management team alike
Collaborate with each team to promote security best practices

What You Bring

3+ years of proven experience as lead member within security domain
Experience in managing compliance standards such as ISO27001
Knowledge on frameworks suitable for assessing different security levels
Experience in managing organizational security controls
Experience in risk assessment
Experience in managing vulnerability on cloud services
Experience in managing system to handle security information and event
Experience in security enhancement on network and infra
Communicate effectively under pressure in a highly collaborative and fast-paced environment.
Continuous learning and improvement mindset

What Makes you Stand Out

Hands on experience maintenance and operation on PCI
Hands on enhancing cloud security with GCP
Hands on adopting GDPR or CCPA something like those foreign security standard
Being able to communicate by Japanese

Our Values

From Zeals good things come from giving your all
Bet on Paradox be a maverick and never settle for just good enough
United Will teamwork is the heart to every achievement

What We Can Give You in Return

Salary Range : competitive
Bonus : twice
Performance review: twice a year
Holidays: 10 days paid holidays during the first year, weekend off, national holidays, summer and winter break.
Pure flex working environment

APPLY NOW ➜

About Zeals

The #1 Japanese Conversational Commerce Solution.

ZEALS is not another chatbot. They are the #1 Japanese conversational commerce solution. Using AI-powered, human-designed conversation flows across chat platforms, ZEALS enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.

Phenomenal Growth
Having nearly doubled revenue YOY the last few years, targeting a 290B TAM, ZEALS benefits from a strong product market fit, clear ROI tied to their solution, and high customer retention rates. With over 480+ enterprise companies currently using their product globally, including well-known brands like L’Oreal and Nissan, ZEALS is well positioned to capture market share and drive exponential growth both in the Japan and US market as their next target region. Investors have taken notice – they raised nearly $40M and were backed by Salesforce Ventures in May of 2022, and they are planning to use these funds to continue their aggressive investment in both technology and people.

ZEALS is Revolutionizing Hospitality on the Internet
ZEALS enables consumers to purchase and reserve products via a well-designed conversational experience. The goal is simple: to “revolutionize hospitality on the Internet,” unlocking digital customer service experiences that used to be limited to physical stores previously. By allowing customers to converse about their purchase before making it, purchase rates are increased by about 5 times, driving a 9.6% average conversion rate across 1.5 million monthly active users. ZEALS’ service is widely adopted across verticals including ecommerce/DTC, travel, cosmetics, fitness and fintech.

Won LinkedIn Top Startups Award Twice in a Row
ZEALS has received the LinkedIn Top Startups award twice in a row. They believe this is a testament to their growth and ability to attract great talents–who could potentially be your colleagues!

Opportunities to Socialize
ZEALS provide a club activity allowance, a “shuffle lunch” allowance for having cross-departmental lunches, and ZEALS Bar, free flowing beer party.

Japanese Language Policy
At ZEALS, the product and technology team members primarily speak English (dev-related discussions happen in English on Github or Slack). There might be occasional discussions in Japanese, but most Slack messages are in English (or both languages).

As for meetings, all dev-related discussions take place in English. Given the above, Japanese skills are not required for most positions in the Product & Technology departments. However, one unique aspect of ZEALS’ culture is the desire to increase teamwork and engage with each other, which is why many Japanese members are working on their English skills while many non-Japanese members also work to improve their Japanese skills.

In order to build a truly global team, ZEALS has many multilingual members that proactively support the rest of the team to ensure smooth communications.

Even outside of the Product & Technology departments, all important company-wide announcements are made in both English and Japanese. For example, hiring announcements, new product launches etc. are generally announced in both Japanese and English.

Also, simultaneous interpretation for presentations at large meetings and events is provided to ensure that everyone gets the information they need.
Paid Leave
- All Japanese public holidays off
- 10 days of PTO (awarded 3 months after joining)
- Summer Holidays, Year-end Holidays, Childcare Leave, Congratulations/Bereavement Leave
Benefits
Here are some examples of the benefits which full-time employees can receive:

💻 Loaned Laptops

🇯🇵 Translation Support (EN<>JP)

👶 Shorter Work Hours for Employees Taking Care of Children

👶 Parental Leave

👕 Flexible Dress Code

💜 Social Security / Insurance Benefits Included

🏥 Healthcare Insurance, Periodic Health Checks

💚 Pension Insurance

🚃 Commuter Reimbursement
Remote Work
Although ZEALS requires you to either be in or relocate to Japan, once you’re here, you can choose whether you work from home or in the office.
- Full-time employees in Japan can work from home or come to the office. Transportation reimbursement to and from the office is available and people living close to the office can receive a housing allowance.
- If you’re not based in Japan yet, you can work from overseas while we help you obtain a Japanese working visa.
Work style
ZEALS is flexible when it comes to working hours. They have core time from 1:00pm to 3:00pm JST, but otherwise you’re free to set up your day however you want to meet the monthly working hour requirements.
Values

FROM ZEAL

< Passion >
Good things come from giving it your all

BET ON PARADOX

< Unorthodox >
Never settle for the established norm

UNITED WILL

< Team >
Teamwork is the heart of achievement

Office

The ZEALS office is in the heart of Tokyo, situated in Meguro, near Gajoen, a famous hotel known for hospitality. You can work from the office at a desk as well as use small booths or meeting rooms. You can hook your laptop to large screens and sit in Ergohuman chairs. Lounge areas and standing tables are also available. Everyone is free to choose the work style that works best for them, either full-remote or in the office.