Manager, QA

Why we are hiring

Since its official release in October 2019, Autify has been implemented by numerous clients, and our client base is continuing to grow. While we provide all the essential functions required in a test automation platform, we continue to receive requests for new functions and improvements. Autify is working on growing the product further by adding new features. Also, we are looking for opportunities beyond the existing Autify services. 

Traditionally, the rigid QA process has relied on manual testing. However, we cannot cope with rapid changes in the market if we were to stick with the old way of testing, where critical issues are only found at the quality assurance stage. On the other hand, prioritizing speed at the expense of quality will make product delivery unsustainable in the long run. 

So far, our development engineers have maintained quality by using Autify or other tools when adding features or when issues occur. However, as the service has grown, we have reached a phase where we must elevate the quality of our software test automation platform to the next level. 

To achieve faster release cycles and high quality, we are looking for a Quality Assurance professional who will constantly scrutinize what an ideal QA looks like and establish Autify's position as an industry leader.

Responsibilities

• Design, promote, and improve QA processes, testability, and productivity to maintain high quality without slowing down development.
• This includes proposing and formulating bug prevention systems.
• Track test gaps, quality, and productivity metrics. Work with other engineering teams to improve gaps in this data.
• Run and develop manual tests and automate tests.
• Review product specifications, UI/UX, etc.
• Plan the team's quarterly OKRs, define the team’s road map, and manage the team's priorities.
• Understand and fill the product gaps through internal product usage and driving initiatives with the support of engineering and business teams.

Requirements

• At least 3 years of QA experience in agile software development processes.
• Some experience managing a team of SDETs, QA Engineers or other reports in Quality Engineering.
• Experience working with development engineers to improve QA processes.
  • e.g.) In addition to finding bugs in the testing phase, you have taken initiatives to prevent issues earlier in the development process (such as by adding automated tests in CI and reviewing specifications by the QA staff).　
  • e.g.) You have worked with development engineers to improve the QA process to release features more frequently.
  • e.g.) You have demonstrated support for our solution direction by leveraging your understanding of the entire development cycle, software release pain points, and quality challenges, effectively translating this knowledge to benefit our customers.
  • e.g.) You have attended service specifications and UI/UX review meetings and provided suggestions for improving the software quality.
• Experience working in teams leveraging continuous Integration systems(e.g. CircleCI, Github actions, or Jenkins).
• Experience in setting up QA processes for entire products with E2E automation tools (Autify, Playwright, Selenium, or Appium).
• Experience in designing tests for an entire product, including automated tests.
• Collaborative team spirit with effective communication skills
• Ability to communicate and work in English

Preferred

• Experience in project management.
• Experience in driving a workshop for test process design improvement.
• Holds ISTQB/JSTQB certification(s).
• Holds a Certified ScrumMaster (CSM) qualification.
• Experience in Machine learning or generative AI QA.