Site Reliability Engineer (Remote OK)

Remote OK - Worldwide
Full-time
September 9, 2023

Job Description

You will build and improve infrastructure surrounding Degica’s e-commerce and payment platforms by making Degica’s services highly reliable, efficient, and scalable. You will do this by automating all things infrastructure.

Responsibilities

Develop and automate tooling around infrastructure and monitoring
Work hand-in-hand with engineers to improve CI/CD workflows
Help improve and formalize disaster recovery at Degica by shortening time to restore service in production
Help automate against latest vulnerabilities by services up date

Required Skills

Experience writing code in at least one major programming language
Past experience developing tooling around cloud-based infrastructure
Strong knowledge working with Linux-based systems
Strong knowledge around networking and security

Good to have

Experience working with AWS and CloudFormation
Knowledge of the Ruby programming language
Previous experience developing web applications
Able to speak Japanese, but not required

Work Condition

Contract-type: Permanent full-time position
Remote Work: Degica allows full remote work from anywhere in Japan. Employees are free to work from home or from our office in Tokyo.
Office Location: ICHIGO Kichijoji BLD. 4F, 2-5-10 Kichijoji-Hon-Cho, Musashino-Shi, Tokyo, Japan

※ 10-minute walk from the Kichijoji Station (JR Line)

Language Policy

Degica requires business-level language skills in English or Japanese (either is sufficient)

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日本語もしくは英語どちらかが流暢（ビジネスレベル以上）であれば、一方の言語ができなくても応募いただけます。

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About Degica

Degica supports companies that want to do business in Japan and Korea.

They run a payment platform called KOMOJU that serves a wide variety of companies from small to large, and they provide various services for clients that want to break into the Japanese market. They also have extensive expertise in gaming and eCommerce so they’re able to act as a bridge to the Japanese and Korean markets in these areas.

With partners like Valve and Shopify, Degica is a powerful ally for any company that wants to start or expand a business in the Japanese and Korean markets.

When it comes to engineering, Degica believes in having a flat, inclusive culture and constantly improving by continuing to evaluate itself. The company also prizes individuality and believes that each member brings their own unique value to the team. Their development processes are always updating as the company grows, and they have an engineering culture that largely organizes itself and each engineer has a lot of ownership in their own projects. This culture allows engineers to showcase their strengths while continuing to grow.

Japanese Language Policy
With around half of their total members (and around 75% of engineers) coming from outside Japan, Degica generally uses English for written communication (e.g. Slack, Github). Verbal communication is also primarily in English.

However, quite a few people working there can speak both English and Japanese fluently so Japanese may be spoken at times during meetings, especially when they involve teams other than engineering.

Overall, the language spoken depends on the team. The dev team uses mostly English, but their HR team (for example) speaks primarily Japanese.
Visa Sponsorship
Degica sponsors visas for candidates living outside of Japan. They’re still hiring from abroad, but due to travel restrictions related to COVID-19 new employees from abroad may need to start working on a contract basis. Degica will switch you over to a full-time employee contract and sponsor your visa once it’s safe to come to Japan again.

Degica also helps out with relocation (searching for apartments etc.) but they don’t have a formal policy for this. The support offered depends on each individual case. They do always pay for flight tickets to Japan in the case that someone moves from abroad however.
Paid Leave
Degica has a very generous vacation policy.

Like most companies in Japan, their basic PTO package starts with 10 days of normal paid time off during an employee’s first year, followed by increases in subsequent years in accordance with Japanese labor law.

Degica also offers 5 extra vacation days that can be used during the summer months, and another 5 days of year-end holidays.

They also have birthday leave, which means members can get an extra day off each year on their birthday. So that’s a total of 21 vacation days per year in addition to Japanese public holidays. They also offer maternity and paternity leave.
Benefits
💻 New tech gear

👩‍🎓 Skill development support

💛 Support for attending conferences

🧡 Seminar participation support

📕 Book purchases

👶 Parental Leave

👩‍🏫 Language Learning Support

💜 Social security / insurance benefits included

🏥 Healthcare insurance

💚 Pension insurance

🚃 Commuter allowance

👍 Motorized sitting / standing desks when working from our office
Engineer Interview Process
Engineering Jobs

Degica’s interview process skips the high-pressure whiteboard interviews in favor of a coding challenge that’s closer to what engineers would actually work on day-to-day.

Here’s the basic interview flow:
- First interview: Meeting with two Degica engineers to discuss about something you’ve built and see if you’re a good cultural fit
- Second interview: Technical challenge to test your real-world development skills
- Third interview: Meeting with a senior leader in the company
Remote Work
Degica allows full remote work from anywhere in the world! The only stipulation is that your work hours must have some overlap with the JST time zone.

Even once COVID-19 is no longer a concern, Degica intends to continue their full remote policy.

And if you do relocate to Japan, there's no need to live near their Tokyo office — you can work from anywhere in Japan.
Work style
Degica has an office in the Kichijoji area of Tokyo, but they’ve switched to working fully remotely due to COVID-19. A typical work day at Degica begins at around 10:00AM for most people. Some teams begin with a stand-up meeting where they quickly share their tasks for the day before focusing on work for the rest of the day.

One unique aspect of Degica’s work style is their code review process. Since they have a flat hierarchy and a relatively small team, they have a system where reviewers are selected randomly. Their engineers also take care of operations and handle errors or technical customer queries as a team via Slack.

A typical stopping time for engineers at Degica is at around 7:00PM, and they have very little overtime so engineers normally won’t be online past this time. They also make it a point to avoid unnecessary meetings and prefer to have ad-hoc discussions with relevant members only.
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