UX Researcher

Remote OK - Anywhere in Japan
Full-time
June 10, 2021

Our mission is to unlock the power of data for good. Millions of people across Japan use and trust our apps every day. Our financial data platform, Moneytree LINK, enables individuals and businesses to share their confidential financial information with trusted third parties, such as financial institutions and fintech service providers. Our technology is used by major banks, accounting software companies and fintech companies in Japan, including Mitsubishi UFJ Financial Group, Sumitomo Mitsui Financial Group, Mizuho Financial Group, TKC and Yayoi, and other 70 enterprise clients. Our apps are also used and trusted by millions of individuals.

We are looking for an experienced UX researcher to join our team. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the Product team better understand what would make a user’s experience more intuitive, accessible, and seamless.

Responsibilities

Plan user research based on business requirements in order to identify customer needs and pain points

Conduct user research.

Conduct and evaluate quantitative and qualitative research.

Perform market and ethnographic research.

Work closely with cross-functional teams to identify and evaluate research topics.

Plan and implement user research strategies and methodologies.

Advocate research findings to diverse audiences through written and oral presentations.

Perform usability studies with consumers.

Ask questions, gather data, and analyze data.

Use a diverse set of UX research tools.

Requirements

Five or more years of UX research experience

Understanding of human-centered design approach

Ability to quickly and effectively share research results

Ability to perform all research-related tasks including research, planning, evaluating, and iteration

Ability to formulate specific, answerable, and practical questions

Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions

Experience with remote testing tools

A strong desire for creative problem-solving with a positive attitude

Excellent time-management skills

Fluent level Japanese skill and business level English skill

Benefits

Full time role, working remotely from anywhere in Japan

Communication allowance in accordance with Japanese labor law

Health and social insurance support

Employee stock option program participation

Referral bonus 250,000 JPY per successful hire

Communication allowance (10,000 JPY/month)

Remote work allowance (3000 JPY/month)

20 days paid leave per year

10 days sick and care leave per year

APPLY NOW ➜Japanese Required ⚠️

Design

About Moneytree

Moneytree is a fin-tech start-up founded by three foreign entrepreneurs in Tokyo.

Their Moneytree Link product provides a "utility layer for connecting financial services" that serves banks and other fin-tech companies, but they also have a popular consumer app that helps people manage their finances.

They're an international company with an English-first work environment and a high technical skill level for engineers. Truly a really great place to work!

Salary
Moneytree's salary structure is designed to offer a base salary along with stock options. Stock options are still a relative rarity in Japan, so Moneytree is one of a reasonably small list of Japanese companies offering them.
Japanese Language Policy
Moneytree does not require Japanese language skills for their engineering positions, though it is an advantage.

As a customer-centric company building products for Japanese customers, Japanese fluency is required for product managers and product designers to do user research, product discovery, etc.
Visa Sponsorship
- With the current pandemic, we are only accepting applicants with valid working visas in Japan.
- We offer support for visa renewal to new hires with valid working visas in Japan.
Paid Leave
Moneytree offers 20 paid holidays in addition to 10 sick/care leave days.

The Standard paid leave in Japan is 10 for an employee's first year, so this is what you'll get at the majority of companies. The fact that Moneytree doubles this to 20 really makes them stand out from other companies in Tokyo.

And then there's their sick day policy. Since these aren't legally mandated in Japan, most companies don't have them at all. Moneytree really goes above and beyond here with 10.
Benefits
💻 New tech gear

👩‍🎓 Skill development support

🏠 Remote work allowance

📕 Book purchases

🍹 Free drinks

👶 Parental Leave

🧡 Interpretation support (EN<>JP)

💟 Complete health and social insurance

🚃 Commuter allowance

✈️ Ability to work from overseas for short periods

💰Communication Allowance
Engineer Interview Process
This may depend somewhat on the position but in general, the steps are as follows:
- CV screening (+ survey to fill out for some positions)
- Casual screening meeting (onsite or remote)
- Pair programming
- Topgrading
- Provisional offer + reference check
Remote Work
Moneytree supports remote work, allowing its employees to work from home or the office. Depending on the position, they can live anywhere in Japan.
Work style
Moneytree’s working hours are 10:00-19:00, and their core working hours are 10:00-16:00
Diversity
Moneytree has a diverse environment, with 60% of the employees coming from over 20 different countries.