SRE

Remote OK - Anywhere in Japan
Full-time
February 10, 2025

As the senior SRE, you will be responsible for a small team focused on maintaining robust observability pipeline across our EKS clusters.

To establish a culture of reliability throughout the Organization
Manage growth sustainably
Deliver customer and engineer satisfaction

Key Responsibilities

Lead the engineering team in the architecture, implementation, and optimization of our platform built on Victoria Metrics, OpenTelemetry, Quickwit, and ClickHouse
Develop and maintain deep understanding of network and cloud infrastructure to enable effective troubleshooting and incident response
Collaborate closely with other engineering teams, providing guidance on reliability, performance, and efficiency
Automate incident response to proactively address issues before they impact customers
Mentor the technical skills of the engineering team
Drive continuous improvement of observability tools and practices to enhance visibility and reliability across the organization
Communicate with stakeholders to explain complex technical concepts

Qualifications

5+ years of experience as a Site Reliability Engineer or Tech Lead
5+ years of experience in AWS and EKS
Several years of experience in designing, implementing, and operating large-scale observability with Victoria Metrics
Senior Infratsructure Engineer level of understanding of cloud architecture, particularly on AWS, and AWS/EKS network infrastructure
Proficient in programming one or multiple languages like Python, Go, or Rust
Strong problem-solving and troubleshooting skills to quickly identify and resolve complex issues
Passion for continuously improving observability practices and driving innovation

Preferred Qualifications

Some experience with OpenTelemetry, ClickHouse, and Quickwit is a definite plus
Experience in large distributed system architecture and capacity planning
Bilingual in English and Japanese is nice to have, but not required

APPLY NOW ➜

About PayPay

PayPay, a FinTech company that has achieved more than 65M users (as of August 2024) within around six years since its launch in 2018, is rapidly expanding its business scale as a payment platform used by approximately one out of every two smartphone users in Japan.

The company has a diverse team of professionals from more than 50 countries and is building a world-class engineering organization.

PayPay's biggest competitor is "cash". They are seeking people who can accept this challenge positively, brush up on the product at a tremendous speed that other companies could never achieve, and who are passionate about promoting and spreading such a financial life platform in a short time along with professionalism.

Japanese Language Policy
At PayPay, there is a mixture of Japanese and English spoken. Around 80% of their product team’s discussions happen in English, and they have technical interpreters and translators on staff to facilitate any translation necessary. Some members can speak both English and Japanese, but some can only speak either English or Japanese.

PayPay doesn’t have an official shared language, but in practice English tends to be the primary language used for internal communications and technical discussions like code reviews.

Instead of requiring that everyone be able to speak a specific language, PayPay expects an ability to communicate with mutual respect and a drive to ensure that you’re understood. The product team values proactive communication highly.
Visa Sponsorship
PayPay sponsors visas for applicants from overseas.
Paid Leave
- Days Off: Saturdays and Sundays. National holidays. Year-end holidays from December 29th to January 4th.
- Holidays: Annual paid leave, congratulatory or condolence leave, maternity leave and etc.
Benefits
🌎 Translation/interpretation support (EN<>JP)

🧡 Support for translation or other administrative tasks in Japanese

👍 Support from bilingual PIC for engineers

🇯🇵 Free Japanese lessons on company time

🏠 Work from home allowance (100,000JPY/year)

💻 PC and phone are given (based on the company’s regulations)

👩‍🎓 Training Program: We have various training programs for different kinds of needs

💜 Social security/insurance benefits included

💛 Defined contribution pension system (TBC)

🏥 Health insurance

🚃 Transportation coverage (up to ¥150,000/mo)
Engineer Interview Process
PayPay's Hiring process are as below:
- Application Review (English CV is required)
- Coding Test or Take Home Assignment (only applied to required positions)
- 3-4 Interviews (including both technical and behavioral interviews)
- Offer Meeting
Remote Work
PayPay had introduced a new personnel system called WFA (Working From Anywhere*). At PayPay, we work fully remotely in Japan. Therefore, the working place or your living place doesn't matter. Even if you are living in a local area, the salary and benefit package will be at an international level while you enjoy working with world class colleagues.

*This WFA policy is applicable only within Japan.
Work style
- Super Flex Time with no core time
- In principle, from 10:00am-6:45pm (actual working hours: 7h45m + 1h break)