QA Engineer (Management Skills/Exp, JLPT N3+ Required)

Tokyo
Partial Remote
Full-time
February 17, 2025

NOTE: This position requires Management skills and at least JLPT N3 or higher.

Business Overview

The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms which will deliver Core Value to accelerate the growth of Rakuten Group services.

Our department, BSS Product Management Department (BSPMD) , develops and maintains the BSS platform for MNO, VOICE, and ISP services, and is in charge of development and maintenance of IT infra (on-premises and cloud environment) for BSS platform.

Why We Hire

We are looking for entrepreneurial, innovative, growth-oriented, and customer-obsessed individuals to join our growing team to build the Telco of the Future.
We are a truly global organization, with team members from Japan, India, North America, South America, Europe, China, Korea, Australia, Africa, and more, shifting to a fast-paced, agile way of working.

Overall Position Details

As a team lead for the QA Section, your responsibilities will be as follows:

Lead the QA team and manage BSS software development projects as a QA Engineer.
Identify Kaizen (improvement) areas for the team and across other teams/functions, drive Kaizen culture within the team.
Communicate with group members and other managers to share and discuss QA strategy, planning, and issues.
Take responsibility for overall QA planning, project progress monitoring, task risk identification, and provide improvement suggestions.
Ensure that all QA deliverables meet quality standards and criteria as defined by QA team.
Ensure that the team provides high visibility on project status, issues, and best practices.
Create metrics for analyzing overall QA projects and cost.

Mandatory Qualifications

Experience in a quality management role for the software development lifecycle (3-5 years +)
Experience in a project management role, ideally as a QA Lead in an IT-related field (1 year +)
Experience developing test strategies, test planning, and test scheduling
Experience initiating and implementing improvement actions for team development
Proficient in speaking and reading Japanese (JLPT N3 level or higher)

Desired Qualifications

Experience working on web service and/or BSS application development projects
Experience with Agile development
Experience managing multiple vendors and an ability to organize, manage, and resolve simultaneous issues/roadblocks across different vendors
ISTQB FL certification

Working Location: Rakuten Tokyo Headquarters

APPLY NOW ➜Japanese Required ⚠️

About Rakuten

In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today.

So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone.

Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world.