Service Design Lead

Internal communication at Reaktor Japan is in English, but since their client base is focused on the Japanese market, candidates must also be capable of business-level Japanese.

• We are only accepting applications from Japanese citizens or foreign nationals with valid working visas in Japan.
• We offer support for visa renewal to employees in Japan.

Reaktor offers weekends (Saturday and Sunday) and Japanese national holidays off, along with a New Year holiday closure from December 28 to January 3. The company also provides 20 paid vacation days per year, which can be accrued up to a maximum of 40 days, as well as up to one month of paid sick leave annually.

📲 Paid cell phone and data plan

🍹 Monthly team dinner and drinks

🍖 Seasonal community events such as BBQ, Movie night, Christmas party etc

🥑 Office snacks and drinks including healthy foods

👕 No dress code (except when meeting with clients)

💻 Tools of the trade – computer, smartphone, microphone/headphones

🧑‍💻 Choose your own software tools

🏥 Kanto IT Software Health insurance, which provides a great variety of benefits including discounted hotel stays, restaurants, health checkups and other perks

👩‍🎓 Support for purchasing books, courses, and other resources you need to continue learning and developing.

💜 Reaktor swag; beanies, t-shirts, notebooks, stickers, mugs and more.

👶 Flexible parental leave for the birth of new children

💹 Reaktor share ownership plan

🚃 Full transportation coverage

Reaktor's interview process for engineers consists of a combination of phone screenings and remote interviews. They'll generally focus on these areas:

• Interpersonal skills
• Gauging fit for your career ambitions
• Code review exercises

The main steps are:

📲 Brief chat to say “Hi!”

😄 Introduction to Reaktor. We call this the Culture Fit round. Check out what Adam had to say about our interview.

😎 Technical Round. Forget about brain teaser questions, let's have a chat about your source code!

🏁 Final Round. We take this opportunity to clarify our mutual expectations.

Reaktor offers a flexible hybrid model, allowing teams to balance remote, in-office, and on-site work depending on the project's requirements.

Reaktor has a very shallow explicit hierarchy. There are some leadership roles that resemble the more traditional explicit hierarchy, such as the CEO, but as a whole, people don’t have bosses in the traditional sense who would tell you what to do. Instead, there’s a more fluid hierarchy that forms naturally around subject matters in the teams.

To give you an idea what it’s like working at Reaktor:

• We believe digitalization can bring unprecedented change to Japan. At Reaktor, you will be fulfilling a key role to help us bring innovative digital services to Japanese enterprises.

• We create digital services that answer users’ needs without compromising on software quality or execution speed.

• We support work-life balance. We believe that quality in our work comes from a mixture of experience, passion for the job, and a healthy lifestyle.

• We have global offices in New York, Helsinki, Amsterdam and Tokyo. You get to learn and share knowledge with other top talent from all over the world. Let's be real though, compared to our established office in Helsinki, we have a smaller setup. Having said that, we work with MNCs like Shiseido, ANA, Mercari to name a few to succeed in their digital ventures.