IT Manager (Backoffice Role)

Tokyo
Partial Remote
Full-time
January 6, 2025

About Us:

Tektome is driving technological transformation in the Architecture, Engineering, and Construction (AEC) industry, blending innovation with excellence to redefine industry standards. As a spin-out of Incubit, one of Japan's pioneering AI companies, we are dedicated to using cutting-edge technology to shape the future of AEC. We are looking for an IT Manager to oversee and optimize our internal IT systems as a key back-office contributor. This role is essential for ensuring our operations run smoothly, securely, and in compliance with global standards.

Role:

As an IT Manager, you will be a vital part of the back office team, managing Tektome’s IT infrastructure, supporting internal operations, and ensuring compliance with security and certification requirements. This role emphasizes operational excellence and is ideal for someone who thrives in managing behind-the-scenes systems that drive organizational success.

Key Responsibilities:

Infrastructure & Operations Management:
Maintain and oversee the company’s internal IT systems, including DNS namespace management.
Support IT operations by ensuring optimal performance of hardware, software, and networks.
Monitor and manage IT assets and ensure seamless operation across teams.

Compliance & Certification:

Lead SOC and ISO certification processes, ensuring adherence to international standards.
Develop, document, and maintain IT policies and processes to support compliance.

Support & Collaboration:

Provide IT support to staff, troubleshooting issues and ensuring minimal downtime.
Collaborate with other back office members to align IT operations with organizational needs.

Security & Optimization:

Implement and maintain cybersecurity measures to protect internal systems and data.
Optimize IT systems for efficiency, cost-effectiveness, and scalability.

Documentation & Reporting:

Maintain detailed records of IT infrastructure, certifications, and operational processes.
Provide regular reports to leadership on system health, risks, and improvement opportunities.

Must-Have Qualifications:

Proven experience in IT operations or infrastructure management.
Understanding of network protocols (TCP/IP, DNS, DHCP, FTP, SMTP, etc.)
Strong expertise in managing DNS namespaces and domain configurations.
Hands-on experience with SOC/ISO certification processes and compliance standards.
Exceptional problem-solving skills with attention to detail.
Proficiency in English; Japanese language skills are highly desirable.

Nice-to-Have Skills:

Certifications in IT management or cybersecurity (e.g., CISSP, ITIL, PMP).
Familiarity with cloud platforms such as Azure or AWS.
Knowledge of scripting or automation tools (e.g., PowerShell, Bash, or Python).
Experience with hybrid environments (on-premise and cloud-based systems).
Ability to manage budgets and resource allocation effectively.

What We Offer:

Competitive salary and comprehensive benefits.
A collaborative work environment that values your contributions as a back office expert.
Opportunities for professional development and training in IT management.
The chance to play a key role in supporting Tektome's cutting-edge innovations.

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About Tektome

Tektome is an Architectural Design AI Platform.

Tektome is at the forefront of technological innovation for the Architecture, Engineering and Construction (AEC). Their commitment is to drive excellence, push technological boundaries, and transform the AEC as a whole. Tektome is a spin out of one of the first AI companies in Japan, Incubit. They are looking for dedicated professionals who share our passion and ambition. If you’re a developer hungry for challenges and eager to be part of a pioneering tech firm, Tektome is where you belong.

Work on cutting-edge technologies: Tektome is essentially tackling the problem of how AEC companies manage their data through turning unstructured massive amounts of data in various forms (scanned blueprints, CAD, BIM) into structured data which downstream applications they build can benefit from. They leverage the shift towards using natural language to define custom extraction and logic pipelines by users whom cannot code such that they own their data. As such, Tektome builds upon multimodal language models and are constantly updating our trajectory to match the rapid speed of AI development.

Personal growth and learning opportunities: Tektome is still a small team and the trend of growth is accelerating extremely quickly which means members can grow not just their skills in new areas but also their career as the company expands. They value personal learning and provide a monthly stipend to take new courses, attend events or purchase study materials.

Collaborative and inclusive work environment: Tektome is committed to fostering a culture of collaboration and inclusivity, with English as our connecting language. Every voice is valued, and teamwork is the cornerstone of our success. Join Tektome in an environment where diverse perspectives are embraced, and innovative ideas flourish, all within a supportive community committed to mutual growth and respect.