NEWSLETTER

Zeals

Tokyo

APPLY NOW ➜Japanese Required ⚠️

Analytics Engineer/アナリティクスエンジニア

Tokyo
Remote OK
Full-time
December 17, 2025

We are Zeals

「会話をデザインし、コンバージョンを促進する」・・・Zealsは単なるチャットボットではありません。

私たちの自動化チャットソリューションと会話型テクノロジーは、消費者のオンラインでの購買行動やアクションのあり方を変えています。

ー Zealsのメッセージングアプリ上で設計されたチャットを通じ、関心が低いとみなされていたお客様を、関心・興味のあるお客様へと転換するー

AIを活用し、人によってデザインされた会話フローをチャットプラットフォーム全体で提供することで、消費者とのパーソナライズされた会話を構築し、お客様の嗜好を深く理解するとともに、快適でシームレスなショッピング体験を提供することが可能です。

私たちは目覚ましい成果を上げ続けています。

日本国内はもとより、グローバル展開も視野に入れ、投資家からも大きな注目を集めており、Salesforce Venturesの支援のもと、近年、約4,000万ドルの資金を調達。

世界480社以上の企業がモバイルビジネスを成長させるためにZealsのチャットコマースを活用しています。

私たちの目標はシンプルです。

「インターネット上でのホスピタリティを革新すること」

これまで実店舗でしか提供できなかったデジタルカスタマーサービス体験の解放を目指しています。

ポジションについて (About the position)

このポジションは、データエンジニアとしての技術的なオーナーシップと、アナリストとしてのビジネスインパクトの両方を兼ね備えた役割となります。

ステークホルダーと密接に連携し、課題をスケーラブルなデータソリューションへと展開。セマンティックレイヤーや KPI の設計、データプラットフォーム全体のパフォーマンス改善をリードしていただくことで、カスタマー理解の効率化やチャットコマースの最適化、そして事業の成長・拡大に貢献していただきます。

※English follows below.

業務内容（Responsibilities）

セルフサービス分析・レポーティングを可能にする堅牢なディメンショナルデータモデルの設計・実装
dbt を用いた変換レイヤーの構築・運用、および信頼性の高いデータセットの提供
セマンティックレイヤーを通じたビジネスロジック、メトリクス、KPI の定義と管理
ステークホルダーと協働し、ビジネス要件をスケーラブルなデータモデルへ落とし込む
テスト／ドキュメント／モニタリングによるデータ品質基準の整備および維持
効果的なモデリング戦略によるクエリパフォーマンスとデータウェアハウスコストの最適化

応募要件（Requirements）

分析、データエンジニアリング、または関連分野での 3 年以上の実務経験
dbt（dbt Core または dbt Cloud）を 1 年以上利用した実務経験
ディメンショナルモデリング手法（例：Kimball、Data Vault 等）への理解
BigQuery をはじめとするクラウドデータウェアハウスの利用経験
複雑なビジネス要件を、明確で保守性の高いデータモデルに落とし込む能力
ドキュメント作成やデータガバナンスに関しての高い意識
技術部門と非技術系部門との協働経験
日本語：流暢（ネイティブレベル）・英語：日常会話レベル

歓迎要件（Nice to haves）

dbt Semantic Layer または Metrics Layer の実装経験
Tableau、Looker、Omni などの BI ツールの利用経験
インクリメンタルマテリアライゼーションやコスト最適化に関する知識
日英バイリンガル環境での業務経験
英語での高いコミュニケーション能力

This role blends the ownership of a data engineer and the business impact of an analyst. You’ll partner closely with stakeholders to translate problems into scalable data solutions, shape our semantic layer and KPIs, and continuously improve performance and efficiency in our data platform. Your contributions will directly accelerate how we understand customers, optimize conversational commerce, and drive growth at scale.

What You’ll Do

Designing and implementing robust dimensional data models that enable self-service analytics and reporting
Building and maintaining transformation layers using dbt to deliver trusted, well-documented datasets
Defining and managing business logic, metrics, and KPIs through a semantic layer
Partnering with stakeholders to translate business requirements into scalable data models
Establishing and enforcing data quality standards through testing, documentation, and monitoring
Optimizing query performance and warehouse costs through effective modeling strategies

What You’ll Need

3+ years of experience in analytics, data engineering, or related fields with strong SQL proficiency
1+ years of hands-on experience with dbt (dbt Core or dbt Cloud)
Solid understanding of dimensional modeling techniques (Kimball, Data Vault, or similar)
Experience working with cloud data warehouses, preferably BigQuery
Proven ability to translate complex business requirements into clear, maintainable data models
Strong documentation habits and commitment to data governance
Experience collaborating with both technical teams and non-technical stakeholders
Fluent Japanese language skills with ability to have daily conversations in English

What Makes You Stand Out

Experience with dbt Semantic Layer or metrics layer implementations
Familiarity with BI tools such as Tableau, Looker, or Omni
Understanding of incremental materialization strategies and cost optimization
Experience working in bilingual (Japanese/English) environments
Fluent English language skills

Don’t just take our word for it

Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague!

Our Tech Stack

Backend Languages: Go, Python, Elixir
Frontend Languages: HTML, CSS, JavaScript (TypeScript, React.js, Recoil, Zod, Tanstack, etc)
Mobile Languages: None
Infrastructure: Google Cloud Platform, GCP Pub/Sub, Kubernetes, MongoDB, MySQL, Postgres, BigQuery, Elasticsearch, Qdrant
Configuration management tool: Terraform
CI/CD: Github Actions, ArgoCD, CircleCI
Monitoring: Grafana, GCP Cloud Monitoring, GCP Logging, GCP Cloud Trace, Opsgenie
Data: BigQuery, Parquet, Spark, Scala, Python, dbt
Knowledge Tools: Confluence
Other: GitHub / Slack / Jira
Process: Scrum

Ready to roll up our sleeves

We're obsessed with bringing hospitality to everyone – whether it's our customers or you! You’re an individual with unique needs, and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer, we promise you a once-in-a-lifetime experience and co-workers you’ll be proud to brag about to your friends, family, or anyone you meet the next time you go out! As an employer, we're ready to roll up our sleeves and change the status quo if it means making your experience better.

Salary Range : competitive
Performance review: twice a year
Holidays: 10 days of annual leave in the first year, weekends off, national holidays, summer and winter breaks, and 5 refreshment leave days per year.
Visa support: We sponsor visas for the right candidates.
Flexible working: Highly flexible, remote-first organization (in Japan), Interim work from overseas
Housing allowance (within 1.5KM away from office)
Club activity allowance
Team building allowance and Lunch allowance
Zeals Bar (bi-monthly free-flow beer party)

APPLY NOW ➜Japanese Required ⚠️

About Zeals

The #1 Japanese Conversational Commerce Solution.

ZEALS is not another chatbot. They are the #1 Japanese conversational commerce solution. Using AI-powered, human-designed conversation flows across chat platforms, ZEALS enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.

Phenomenal Growth
Having nearly doubled revenue YOY the last few years, targeting a 290B TAM, ZEALS benefits from a strong product market fit, clear ROI tied to their solution, and high customer retention rates. With over 480+ enterprise companies currently using their product globally, including well-known brands like L’Oreal and Nissan, ZEALS is well positioned to capture market share and drive exponential growth both in the Japan and US market as their next target region. Investors have taken notice – they raised nearly $40M and were backed by Salesforce Ventures in May of 2022, and they are planning to use these funds to continue their aggressive investment in both technology and people.

ZEALS is Revolutionizing Hospitality on the Internet
ZEALS enables consumers to purchase and reserve products via a well-designed conversational experience. The goal is simple: to “revolutionize hospitality on the Internet,” unlocking digital customer service experiences that used to be limited to physical stores previously. By allowing customers to converse about their purchase before making it, purchase rates are increased by about 5 times, driving a 9.6% average conversion rate across 1.5 million monthly active users. ZEALS’ service is widely adopted across verticals including ecommerce/DTC, travel, cosmetics, fitness and fintech.

Won LinkedIn Top Startups Award Twice in a Row
ZEALS has received the LinkedIn Top Startups award twice in a row. They believe this is a testament to their growth and ability to attract great talents–who could potentially be your colleagues!

Opportunities to Socialize
ZEALS provide a club activity allowance, a “shuffle lunch” allowance for having cross-departmental lunches, and ZEALS Bar, free flowing beer party.

Japanese Language Policy
At ZEALS, the product and technology team members primarily speak English (dev-related discussions happen in English on Github or Slack). There might be occasional discussions in Japanese, but most Slack messages are in English (or both languages).

As for meetings, all dev-related discussions take place in English. Given the above, Japanese skills are not required for most positions in the Product & Technology departments. However, one unique aspect of ZEALS’ culture is the desire to increase teamwork and engage with each other, which is why many Japanese members are working on their English skills while many non-Japanese members also work to improve their Japanese skills.

In order to build a truly global team, ZEALS has many multilingual members that proactively support the rest of the team to ensure smooth communications.

Even outside of the Product & Technology departments, all important company-wide announcements are made in both English and Japanese. For example, hiring announcements, new product launches etc. are generally announced in both Japanese and English.

Also, simultaneous interpretation for presentations at large meetings and events is provided to ensure that everyone gets the information they need.
Paid Leave
- All Japanese public holidays off
- 10 days of PTO (awarded 3 months after joining) in the first year
- 5 refreshment leave days per year
- Summer Holidays, Year-end Holidays, Childcare Leave, Congratulations/Bereavement Leave
Benefits
Here are some examples of the benefits which full-time employees can receive:

💻 Loaned Laptops

🇯🇵 Translation Support (EN<>JP)

👶 Shorter Work Hours for Employees Taking Care of Children

👶 Parental Leave

👕 Flexible Dress Code

💜 Social Security / Insurance Benefits Included

🏥 Healthcare Insurance, Periodic Health Checks

💚 Pension Insurance

🚃 Commuter Reimbursement
Remote Work
Although ZEALS requires you to either be in or relocate to Japan, once you’re here, you can choose whether you work from home or in the office.
- Full-time employees in Japan can work from home or come to the office. Transportation reimbursement to and from the office is available and people living close to the office can receive a housing allowance.
- If you’re not based in Japan yet, you can work from overseas while we help you obtain a Japanese working visa.
- Work from your home country 2 months per year.
Work style
ZEALS is flexible when it comes to working hours. They have core time from 1:00pm to 3:00pm JST, but otherwise you’re free to set up your day however you want to meet the monthly working hour requirements.
Values

FROM ZEAL

< Passion >
Good things come from giving it your all

BET ON PARADOX

< Unorthodox >
Never settle for the established norm

UNITED WILL

< Team >
Teamwork is the heart of achievement

Office

The ZEALS office is in the heart of Tokyo, situated in Meguro, near Gajoen, a famous hotel known for hospitality. You can work from the office at a desk as well as use small booths or meeting rooms. You can hook your laptop to large screens and sit in Ergohuman chairs. Lounge areas and standing tables are also available. Everyone is free to choose the work style that works best for them, either full-remote or in the office.