Staff Backend Engineer

  • Remote OK - Anywhere in Japan
  • Full-time
  • July 30, 2024
Conditions
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Apply from Anywhere 👍
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Relocation to Japan 👍
(Overseas visa sponsorship supported)
Requirements
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Language Requirements
Japanese: Not Required 👍
English: Business Level
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Minimum Experience
Senior or above

Are you looking

  • To make meaningful changes at the fastest-growing tech company in Japan?
  • For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
  • To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
  • For a place where things are not just fast - but they happen now? 

 

We Are Zeals - “Designing conversations. Driving conversions.”

Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.

The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. 

 

Just Getting Started


With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.

 

As our Staff Backend Engineer

As a Staff Backend Engineer, you will be a key player in our engineering team, responsible for designing, building, and maintaining our backend systems and infrastructure. You will work on developing robust APIs, optimizing server performance, and ensuring seamless integration with Frontend applications. Your work will ensure the smooth operation and scalability of our systems, supporting the needs of various stakeholders and enabling advanced functionalities.

 

Your Typical Day With Us

  • Development with a focus on Clean Architecture of new services in Golang, using REST and gRPC interfaces
  • Migration of interfaces from our legacy system as applicable (written in Python and Ruby).
  • Design and implement features aligned with DDD architecture while documenting API specifications and data flow.
  • Managing a team of engineers, mentoring, and guiding them to the next level
  • Discover and triage issues with performance, reliability, maintainability, and extensibility.
  • Collaborating with cross-functional teams to design, develop, and implement scalable solutions

 

What You’ll Need

  • Proficiency in development flow based on git and GitHub
  • 8+ years of experience in Software Engineering or a similar role, with preferably experience in Golang
  • Strong sense of testing, including unit tests and integration tests
  • Ability to communicate recommendations for improvements on current systems, processes, and services as needed
  • Exhibit a strong ability to adapt in a dynamic and ever-changing environment
  • Ability to solve problems, especially to identify the source of the problem, and create and test solutions
  • Experience with Elasticsearch, including setting up, configuring, and maintaining Elasticsearch clusters
  • Proven team-leading experience with the ability to mentor and guide team members

 

What Makes You Stand Out

  • Working knowledge of Docker, Kubernetes, and Clean Architecture
  • Working knowledge of gRPC and RESTful API
  • Working knowledge of RDB and SQL
  • Experience in Google Cloud Platform
  • Experience in Continuous Integration tools like CircleCI
  • Experience in issue management systems like Jira
  • Japanese communication skills
  • Experience in development using Python, Ruby, NodeJS
  • Experience in using tracing and metrics in deriving performance optimizations and troubleshooting

 

Don’t just take our word for it 

Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues! 

 

Ready to roll up our sleeves

We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So, While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! As an employer, we are ready to roll up our sleeves and change the status quo if it means to make your experience better!

  • Salary Range : competitive (performance review every 6 months)
  • Performance review: twice a year
  • Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break. 
  • Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team. 
  • Flexible working: Highly flexible, remote-first international organization 
    • For Japanese residence: Work from anywhere, interim work from overseas, full flex time
  • Housing allowance (within 1.5KM away from office)
  • Club activity allowance
  • Shuffle Lunch allowance (Cross department lunch)
  • Zeals Bar (bi-monthly free flow beer party)

The #1 Japanese Conversational Commerce Solution.

ZEALS is not another chatbot. They are the #1 Japanese conversational commerce solution. Using AI-powered, human-designed conversation flows across chat platforms, ZEALS enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.

Phenomenal Growth
Having nearly doubled revenue YOY the last few years, targeting a 290B TAM, ZEALS benefits from a strong product market fit, clear ROI tied to their solution, and high customer retention rates. With over 480+ enterprise companies currently using their product globally, including well-known brands like L’Oreal and Nissan, ZEALS is well positioned to capture market share and drive exponential growth both in the Japan and US market as their next target region. Investors have taken notice – they raised nearly $40M and were backed by Salesforce Ventures in May of 2022, and they are planning to use these funds to continue their aggressive investment in both technology and people.

ZEALS is Revolutionizing Hospitality on the Internet
ZEALS enables consumers to purchase and reserve products via a well-designed conversational experience. The goal is simple: to “revolutionize hospitality on the Internet,” unlocking digital customer service experiences that used to be limited to physical stores previously. By allowing customers to converse about their purchase before making it, purchase rates are increased by about 5 times, driving a 9.6% average conversion rate across 1.5 million monthly active users. ZEALS’ service is widely adopted across verticals including ecommerce/DTC, travel, cosmetics, fitness and fintech.

Won LinkedIn Top Startups Award Twice in a Row
ZEALS has received the LinkedIn Top Startups award twice in a row. They believe this is a testament to their growth and ability to attract great talents–who could potentially be your colleagues!

Opportunities to Socialize
ZEALS provide a club activity allowance, a “shuffle lunch” allowance for having cross-departmental lunches, and ZEALS Bar, free flowing beer party.

View Zeals's company page

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Staff Backend Engineer at Zeals
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