Engineering Manager, Backend - Trust & Safety - US App

Introduction

Our Mission

Mercari has sought to expand overseas from the outset. This led us to enter the US market in 2014, the year after Mercari’s founding. The US is home to people of diverse backgrounds, of many different races, nationalities, and religions. Laws and culture also differ from state to state. Growing our US service requires grappling with complex problems and issues. This is exactly why we think of the US as a microcosm for our future global expansion. It’s an extremely important country for us, where we cannot afford to fail. While this makes it much more difficult than our Japan-side operations, our US business contributes greatly to achieving Mercari’s mission, and we will continue to face the challenges of the US market going forward.

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization.

Position Overview

What You'll Do

• Lead, develop, and grow a team of engineers through technical design, implementation, testing, and deployment of web applications and supporting services
• Understand individual engineers’ motivations and encourage their personal and career growth along with the growth of the business
• Maintain effective communication and collaboration with cross-functional partners
• Partner with product management, data analytics, business operations and other engineering leaders to build and deliver the roadmap of your team
• Plan for long term growth and help recruit excellent engineering talent

Unique Challenges

• Lead the efforts along Compliance to protect our users through various efforts by building effective systems not limited to moderation tools, identity verification, preventing financial crimes and regulatory reporting.
• Design highly scalable systems that can support the continued growth of Mercari US
• Proactively share ideas and contribute to our engineering culture
• Gain a deep understanding of the US market to ensure Mercari’s continued success
• You will work with a great team based in Tokyo, and also collaborate with many teammates across the US. Working globally with a diverse team, we’re all-in to help people in the US buy and sell on Mercari, while getting ready for whatever comes next.

Minimum Requirements

• Shared understanding and belief in Mercari Group mission and values　
• Experience designing, developing, and managing systems based on microservices
• 3+ years of combined experience in managing software engineering teams
• Experience hiring and onboarding new employees
• Exceptional communication skills to coordinate with product managers and stakeholders across departments
• Experience developing complex software systems scaling to millions of users with production-quality deployment, monitoring, and reliability

Preferred Requirements

• Experience in developing and maintaining Web applications using Go, PHP, React or similar
• Experience with cloud- native architectures (e.g., within AWS, GCP, Microsoft Azure)
• Excellent knowledge of API design and integration on Web applications (e.g. Go microserver with gRPC, NodeJS as BFF, React as Frontend)
• Experience designing systems to store and transport sensitive information
• Demonstrated ability to write code with appropriate tests
• Experience working in large, cross-functional teams
• A positive attitude and an insatiable desire to learn

Screening Criteria

• Please provide your resume in English
• We will conduct interviews in English
• Hiring Process Overview (subject to change)
• 1. Doc Screening
• 2. Interviews (3-4 rounds. There are some cases you will meet a few members in 1 round)
• 3. Background check
• 4. Offer
• 5. Hire

Language Requirements

• English: Proficient (CEFR - C1) required
• Japanese: Basic (CEFR - A2) optional