SRE/Operations Engineer

Moneytree helps people & trusted organizations unlock the power of data for good. Our financial data platform, Moneytree LINK, enables individuals and businesses to share their confidential financial information with trusted third parties, such as financial institutions and fintech service providers. Our technology is used by major banks, accounting software companies and fintech companies in Japan, including Mitsubishi UFJ Financial Group, Sumitomo Mitsui Financial Group, Mizuho Financial Group, TKC and Yayoi, and 60 other enterprise clients. Our apps are also used and trusted by millions of individuals.

LINK Platform team is a cross-functional unit of Backend, Frontend, Mobile and SRE/Operations engineers. We build client-facing LINK products and APIs that serve financial data to our customers, as well as mobile and Web SDKs that our customers use to build their own solutions on top of Moneytree’s platform. As an SRE/Operations Engineer, you will share the team’s common goals, and will focus on enabling us to ship new platform features quickly and reliably. Your responsibility will be to equip your team with the necessary tools to get our code to production, and to ensure the availability of our platform.

If you like working on hard problems at scale, and have a passion for quality, we want to hear from you.

We’ll give you the freedom and responsibility to do good work while we provide the best tools and empower you to use them well. We are flexible, supportive and meritocratic. We are an international and diverse team. We offer a healthy work-life balance, work together to help you grow professionally, and reward your talent and positive attitude.

 

Join us if you:

• Are a fan of constant improvement and automation, and you hate doing the same operation twice.
• Want to grow and evolve a B2B platform as well as a consumer product.
• Look for novel solutions to build resilient, fault-tolerant systems.
• Have a "customer-first" mindset and design systems around our customers' needs.
• Want to build a platform relied on by millions of users for financial insights, while protecting their privacy.
• Interested in finance / fintech field and have a desire to learn the related domains in-depth.
• Enjoy going outside of your area of expertise and like to influence people around you.
• Take a long-term perspective and look ahead to the challenges the team will face in 6 months and beyond.
• Like to challenge the status quo and generate ideas for improving the way we work.
• Enjoy working in a highly collaborative environment.

 

Main responsibilities as SRE/Operations engineer:

• Instrument and maintain our production systems to ensure a reliable and observable production environment.
• Equip the team with tools for debugging problems in production, system monitoring and identifying performance problems.
• Enable the team to become proactive in identifying issues with our products.
• Performance monitoring and system capacity planning.
• Make sure that your work is well documented.
• Building, setting up and maintaining development tools and infrastructure.
• Working on ways to automate and improve development and release processes.

 

Shared responsibilities with the rest of LINK Platform team:

• Define and instrument SLIs and SLOs for our products.
• Work with the team to respond to incidents when SLOs are violated.
• Reduce cost for infrastructure and operations.
• Ensure that thecode is efficient, maintainable and covered by appropriate test automation.
• Perform post-release monitoring and check telemetry in production.
• Contribute to our codebases (Ruby, TypeScript) when necessary to help us achieve the above.

 

What we’re looking for:

• Able to understand code in common scripting languages used in Web applications (such as Ruby, Python, PHP, JavaScript, TypeScript, or similar). You need to be familiar with at least one language.
• Hands-on experience managing infrastructure with at least one public cloud provider.
• Experience deploying cloud-native applications.
• Hands-on experience building CI/CD pipelines (using CircleCI, GitHub Actions, Jenkins, or similar).
• Experience in instrumenting applications using OpenTelemetry.
• In-depth knowledge of at least one monitoring/instrumentation service (such as Sumo Logic, Honeycomb, Datadog, New Relic, ELK stack, or similar), and
• Knowledge on how to effectively use these tools to debug issues and ensure a reliable and observable production environment.
• Experience in scripting and automation (using Slack bots, or similar) is welcomed.
• Understanding of how Web applications work end to end (HTTP, Web services, REST APIs).
• Understanding business need behind every feature, understanding what’s important for our customers.
• Ability to perform in a supportive, collaborative team environment.
• You’re staying on top of recent trends in SRE and operations fields and proactive in introducing state-of-the-art technology to the team.
• You will communicate in English on a daily basis. Proficiency in Japanese is welcomed, but not strictly required.