Are You Looking…
- To make a difference at the fastest growing tech company in Japan?
- For a fair working environment where anyone regardless of their background can make an impact
- To invest yourself and take ownership of your work
- Forward to work in a highly flexible, remote-first organization
- To simply have a ton of fun?
We Are Zeals
A communication tech company based out of Tokyo, Japan. We are a group of scrappy and hungry bunch from different walks of life, looking to make an actual impact on the way people and businesses communicate through our AI Chatbot technology. We obsess over bringing hospitality to everyone--be it our customers or you! You’re an individual with unique needs. As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!
Everyone matters here at Zeals--regardless of their background. Be it a young coding prodigy (Yes, our CTO just turned 23) to someone who hardly speaks Japanese. Everyone has a voice. We went from a small, humble apartment to a 300 people organization across multiple time zones (with no sign of stopping) in the span of 7 years--all that thanks to our members’ contributions. So, if you join us, get ready to raise up your voice and spend your time contributing to projects that matter!
Our last 2 years have been phenomenal and we are still growing (with so much untapped potential). While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars. We can promise you full flexibility on your workstyle and co-workers that you can brag about to your friends, family or anyone you meet the next time you go out for a party!
Your Typical Day With Us
- Collaborate cross functionally across different teams--be it product, engineers, designers, R&D or sales
- Gather and facilitate information from different stakeholders, calculate impact, and prioritize tasks
- Gather business requirements from internal clienteles and at times external.
- Designing and analyzing KPIs
- Work in an agile environment alongside the engineering team to drive and execute project plans
- Write and deliver user stories across multiple epics level (scrum members and business associate) according to JIRA hierarchy
- Work cross-functionally with the development team and the stakeholders to design and execute plans.
- Propose and perform adjustments or changes if necessary
What You Bring
- Business proficiency in English
- Over 3 years of experience managing a product development
- Daily conversational English proficiency while having the intention to improve
- Experience in designing and defining requirements for B2B or B2B2C products:
e.g. management screens for distribution services such as media and advertisements, services used by clients such as media and EC, or services such as DMP and SSP.
- Experience working in an agile environment
- Experience in designing user operations
- Basic knowledge of advertisement distribution concept (cookies, IDFA.GAID, etc.)
What Makes you Stand Out
- Business level proficiency in Japanese
- Experience working overseas or working together with a multinational team
- Experience in starting a business based on the philosophies of lean startup and agile mindset
- Over 3 years of experience as product manager or product owner in a scrum
- Strong communication skills and ability to liaison between products, engineers, designers, data scientists and sales
- Experience working with SAFe (Scaled Agile Framework)
About Zeals
The #1 Japanese Conversational Commerce Solution.
ZEALS is not another chatbot. They are the #1 Japanese conversational commerce solution. Using AI-powered, human-designed conversation flows across chat platforms, ZEALS enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.
Phenomenal Growth
Having nearly doubled revenue YOY the last few years, targeting a 290B TAM, ZEALS benefits from a strong product market fit, clear ROI tied to their solution, and high customer retention rates.
With over 480+ enterprise companies currently using their product globally, including well-known brands like L’Oreal and Nissan, ZEALS is well positioned to capture market share and drive exponential growth both in the Japan and US market as their next target region. Investors have taken notice – they raised nearly $40M and were backed by Salesforce Ventures in May of 2022, and they are planning to use these funds to continue their aggressive investment in both technology and people.
ZEALS is Revolutionizing Hospitality on the Internet
ZEALS enables consumers to purchase and reserve products via a well-designed conversational experience. The goal is simple: to “revolutionize hospitality on the Internet,” unlocking digital customer service experiences that used to be limited to physical stores previously. By allowing customers to converse about their purchase before making it, purchase rates are increased by about 5 times, driving a 9.6% average conversion rate across 1.5 million monthly active users. ZEALS’ service is widely adopted across verticals including ecommerce/DTC, travel, cosmetics, fitness and fintech.
Won LinkedIn Top Startups Award Twice in a Row
ZEALS has received the LinkedIn Top Startups award twice in a row. They believe this is a testament to their growth and ability to attract great talents–who could potentially be your colleagues!
Opportunities to Socialize
ZEALS provide a club activity allowance, a “shuffle lunch” allowance for having cross-departmental lunches, and ZEALS Bar, free flowing beer party.
Get Job Alerts
Sign up for our newsletter to get hand-picked tech jobs in Japan – straight to your inbox.