☰
Senior Project Manager
- Tokyo
- Partial Remote
- Full-time
- August 8, 2022
The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change.
Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources (DERs). We are building a Software as a Service (SaaS) subscription business with a global addressable market of £2.4 billion per annum, by digitally connecting hundreds of thousands of DERs with energy markets.
We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry. Our efforts have not gone unnoticed and we are pleased to announce that we now have the full support and backing of Octopus Energy, an award-winning UK energy supplier who share our passion and values.
Role Summary
As we enter a stage of rapid commercialisation and growth, we’re looking for a contract Project Manager to drive delivery of a number of customer asset onboarding projects. The aim of each project is to successfully onboard new customers and each of their assets (such as grid scale batteries and large energy assets) onto our Software as a Service Platform.
Working into the Lead Delivery Manager, the Onboarding Project Manager will be accountable for ensuring each of the customer asset onboarding projects assigned to them runs smoothly and delivers to plan. They will coordinate between multiple external parties; ensure stakeholders are kept up to date with progress, with risks & issues clearly communicated.
What you’ll do
Plan, monitor and proactively manage a set of customer onboarding projects, implementing best practice and best in class toolsets.
Attend project kick-off meetings with the customer, and lead the creation of a realistic plan and statement of work to describe the scope and milestones of the project
Coordinate internal and external team members to drive delivery of the project
Proactively manage stakeholder expectations, and communicate progress to internal and external stakeholders on a regular basis
Proactively manage risks and communicate any issues and mitigation strategies clearly to stakeholders, removing blockers and impediments to delivery where possible
Post-transition, manage any customer support and engagement activities, ensuring customer issues and queries are resolved within SLA and to the customers satisfaction
What you’ll need
Significant project management experience in lean or agile organisations, experience in software delivery would also be an advantage
Experience dealing with corporate customers, setting and managing expectations and effectively dealing with issues.
Excellent communication skills showing the ability to summarise complex problems and recommend concise plans of action.
Self motivated with an eye for detail, with a very clear and organised approach to delivery
A drive to get things done in a collaborative fashion, with a proven ability to perform well in a fast-paced environment
Native Japanese speaker / English fluency
About Kraken Technologies
Help Kraken use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy and is built to empower businesses to lead the energy transition from generation to supply.
Kraken is a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, their operating system for energy is transforming the industry around the world in a way that benefits everyone.
They are now licensing Kraken to businesses in 17 countries around the world and manage over 300,000 energy assets.
Kraken's original goal was to have 100 million customers on the Kraken Platform by the year 2030. As Kraken is far ahead of schedule with 60 million accounts, they are bringing the end date forward to 2027!
Some of the businesses Kraken partner with include E.ON in Europe, Origin in Australia, and Tokyo Gas in Japan.
Kraken is looking to continue growing their Japanese operations to build more tech to make energy in Japan greener and increase their investment in service and growth in Japan and Globally.
To get an idea of what it’s like to work at Kraken, hear from Karim, one of Kraken's Engineers here.
