SaaS Management Specialist (Global IT Department)

Overview

At Money Forward, which continues to grow with the aim of becoming a Big Tech company, productivity is a crucial element. However, there are currently several challenges in the selection and operation of SaaS, and we cannot say that we are providing the optimal IT work environment.

Planning and operating a SaaS portfolio suitable for a global company with a scale of 5,000 employees, and thoroughly promoting the utilization of these to further accelerate development and business, is an urgent task for the information systems department.

We are looking for someone who can drive projects related to the introduction and operation of SaaS as a SaaS Management Specialist, involving stakeholders both inside and outside the company, during this exciting phase of transforming from a Japan-based startup to a global enterprise company!

About the Team

The ID & SaaS Management Department within the Global IT Department is responsible for designing, building, and operating ID systems integrated with HR systems, purchasing SaaS, secure design and configuration, and provisioning users and groups.

Responsibilities and Duties

• Control of company-wide SaaS usage, creation of usage policies, and company-wide establishment tasks
• Integration of functionally overlapping SaaS and associated user communication
• Optimization of SaaS settings

Expection for This Position

You will be responsible for everything from planning and promoting SaaS management to actual operations, according to your interests and experience. You will also handle large-scale projects involving the entire group, collaborating with overseas offices such as Vietnam and India, in addition to offices in Japan.

Required Skills and Experience

• Experience in promoting projects as a project manager or leader in cross-departmental projects within the company
• Experience in design involvement in SaaS introduction or replacement projects (such as Salesforce, SAP, which require requirement definition)

Preferred Skills and Experience

• Knowledge of security
• Knowledge of authentication and authorization
• Work experience in a mega venture or enterprise company
• Experience in AI development and/or experience in using AI tools to improve development processes.
  • Money Forward recently announced our AI Strategy roadmap which focuses on improving AI-driven operational efficiencies, as well as integrating AI agents into our products to deliver better value to our users. (More information here -  https://www.linkedin.com/pulse/money-forward-become-no1-back-office-ai-company-yosuke-tsuji-keztc/)

Language Requirements

• Business-level Japanese proficiency (equivalent to JLPT N2, CEFR B2 or higher)
• Business-level English proficiency (equivalent to TOEIC 700 or higher)

Who We’re Looking For

• Someone who agrees with Money Forward's MVVC and has a sense of contribution to improving the working environment for employees
• Ability to communicate and negotiate smoothly and courteously with stakeholders inside and outside the company
• A mindset to actively catch up on things you have no experience with, with a sense of ownership
• Curiosity to keep up with the latest technology and SaaS trends and consider their application in the company
• Responsibility and ethics as an IT administrator

Work Style and Experience Gained

• You can advance your improvement proposals with discretion in a rapidly changing environment, and the company culture encourages challenges, allowing you to take on many challenges depending on your wishes.
• You can work on solving problems in a department that affects all employees.
• There are many opportunities to receive direct appreciation from employees who are users.
• The Global IT Headquarters also has teams responsible for IdP (identity management), device management, and help desk. We work closely together due to many closely related areas.

Tools Used

• Office Suite: Google Workspace
• Collaboration: Slack, Zoom, Jira, Miro, Figma, etc.
• IdP: Entra ID (formerly Azure Active Directory)
• Public Cloud: AWS, GCP

Work Environment

At Money Forward, we provide an environment where we can create world-class services together, and we are looking forward to welcoming you.

• Provided PC Specs: We provide PCs equipped with the latest CPUs (MacOS or Windows). Custom-made PCs tailored to business requirements and replacements with the latest OS are also possible.
• Systems to Enhance the Development Environment: Peripheral devices necessary for work (such as displays, mice, keyboards) can be purchased as office supplies. Generally, you can choose from standard products (catalog), and if conditions are met, you can apply for non-standard products as well.
• Money Forward Library: We have a library system where you can freely borrow books, ranging from technical books to management books. Desired books can be purchased at the company's expense.
• Referral Driven: We cover the cost of recruitment meals. There is a referral reward system.
• Conference Participation Support: The company partially covers participation in domestic and international conferences, such as RubyKaigi and Google I/O.