Site Reliability Engineer (Aggregation Department)

Tokyo
Partial Remote
Full-time
August 4, 2025

Overview

Under our mission, "Money Forward. Move your life forward”, Money Forward offers a range of services, including the automatic household accounting and asset management service "Money Forward ME" and the business-oriented cloud service "Money Forward Cloud," which are used by many users. For these services, utilizing various user data collected through a technology called "Account Aggregation" is essential.

The Account Aggregation Team develops systems to collect user data. The collected data becomes more valuable information through our products and is returned to the users.

However, we believe that the collected user data could have more diverse use cases for each user. The data collected from various sources is also connected to the users' lives. By enabling users to use their data more conveniently, we aim to move their lives forward. With this vision, we are now developing a new product. We are looking for an SRE who will work with us to optimize the development and operation of this product.

Main Responsibilities

Designing, building, and operating cloud (AWS) and on-premises infrastructure.
Establishment of metrics, monitoring, and alerts using tools like Datadog, as well as incident response (including troubleshooting, recovery, incident management, and post-mortems).
Performance evaluation of applications and infrastructure.
Performance optimization and the creation of systems to support it.
Development of systems for incident response, detection, and prevention.
Enhancement of service reliability, including the definition and management of SLIs/SLOs for continuous performance improvement.
Security operations and compliance management for the entire infrastructure.
Designing, building, and operating platforms to maximize the productivity of development teams(CI/CD, development environments, and testing environments).
Conducting availability and reliability reviews from the design phase onward.
Addressing financial industry-specific regulatory requirements.

Opportunities we offer

Launching a product with huge potential from scratch.
Working in a team where English is the official language.
Significant discretion in SRE, planning and leading the team.
Strategizing and implementing tactics towards an ideal vision.

Required Skills and Experience

3+ years of practical experience in design and operation in SRE, DevOps, or infrastructure domains
Basic knowledge and work experience with Linux, Network, Security, etc.
Experience in using/designing/operating AWS
Experience with container orchestration systems like Kubernetes or ECS
Experience in building and utilizing monitoring environments with tools for monitoring and observability.
Experience with Infrastructure as Code (IaC) (tools like Terraform, etc.)
Development experience with peer reviews using Git, such as Pull Requests

Preferred Skills and Experience

Strategic planning skills (Ability to understand company and business challenges, define a clear direction for your organization, and present a rational path to stakeholders.)
Experience in building and operating Kubernetes in a multi-tenant environment
Experience in handling failures in web services
Experience as an SRE in a web service company
Experience in operating large-scale services on AWS
Experience in building CI/CD pipelines
Experience in implementing and operating monitoring for web services
Experience in capacity planning and tuning for web services
Experience in operating MySQL (experience with version upgrades, knowledge of replication, etc.)
Experience in AI development or development using AI tools
As announced in Money Forward AI Vision 2025, Money Forward is working on improving operational efficiency using AI and plans to introduce AI agents in all products in the future

Language Requirements

Japanese: Basic conversational level or JLPT N3 equivalent (ability to understand spoken Japanese in conversations to a certain extent).
English: TOEIC 700+ or equivalent. Must be able to handle meetings and text-based communication in English from the start of employment.
We will consider other qualifications or experiences that demonstrate your English proficiency. Examples: EIKEN Grade Pre-1, TOEFL iBT 60+, IELTS 5.0+, etc.
Candidates who do not have a qualification equivalent to TOEIC 700+ may be asked to take a company-designated English test during the selection process (typically after the first interview).

We are looking for someone who

Likes Money Forward's services and wants to accelerate the speed of value delivery
Can take abstract challenges or high-level policies, break them down into concrete requirements, select an appropriate architecture, and drive it to completion.
Is passionate about expanding business possibilities through technology.
Can proactively catch up and tackle unfamiliar technologies
Enjoys building trust with team members and growing together

Technical Stack

Languages: Kotlin, TypeScript, React
Infrastructure: AWS, Kubernetes, Terraform
Database: MySQL
Middleware: Docker, Nginx, Consul, Redis
Platform: AWS, On-premises

Tools

Repository Management: GitHub
Monitoring: DataDog, Rollbar
Communication: Slack, Zoom
Ticket Management: JIRA

APPLY NOW ➜

About Money Forward

Money Forward, founded in 2012, strives to deliver exceptional value to users in various business domains. As a leading FinTech company, we offer over 40 services, ranging from personal finance management to B2B SaaS products.

We have been growing rapidly, and we are expanding our global hiring to help further expand the company. That means that we are open to hiring those with limited or no Japanese language proficiency.

Money Forward is one of Japan's hottest FinTech companies and it is now a great opportunity to be a part of one of our continued growths!

Paid Leave
- Saturday and Sunday
- Japanese national holidays
- Paid holiday: 10 days (first year) *The number of paid holidays increases by 1 day every year up to 20 days a year.
- Summer vacation days: 3 days
- Winter vacations days: 2 days
Benefits
🚃 Commuter allowance

💟 Comprehensive Health Insurance Coverage

🩺 Annual medical check-up

💻 Supply of necessary equipment (PC, Monitor, Keyboard, etc.)

📕 Support for purchasing necessary books and learning materials

💜 Internal study sessions to enhance technical knowledge and skills

💛 Support for attending conferences or seminars
Remote Work
Money Forward requires 1 in-office day per week (so up to 4 days per week of remote work).
Work style
In terms of work hours, Money Forward offers a full flex time schedule. There may be core time in certain circumstances (e.g., new grad positions), but for mid-level or above, there is no core time for engineering or product teams. In that case, your work hours will be completely flexible.
Our Culture

In 2016, we created our MVVC (Mission, Vision, Values, Culture) to unite our members under a common language, and to express the values we wished to emphasize in the way we approach our work.

Imposing specific ideas of how we “should be” often leaves a gap between what people are asked to do and how they feel. We want each member of Money Forward to interpret our Values and Culture for themselves, adapting their own approach to embodying our MVVC on their own terms.

In this way, our Culture takes shape through gathering everyone’s ideas about “how we want to be”.

As all members feel personally involved in creating our Culture, the MVVC have received much love over the past seven years.

Even if our Culture needs to be updated over time, one thing we will never change is the idea of “let’s make it together”, where each of our members has a hand in co-creating who we are as a company.

Mission

Money Forward. Move your life forward.

Vision

Becoming the financial platform for all

Values

User Focus, Tech & Design, Fairness

Culture

Speed, Professional, Teamwork, Respect, Evolution, Fun

🌏 Globalization

Objective
- Hire talented and diverse engineers globally
- Expand into a global tech company and deliver more enhanced value to users
Target
- Establish English as the common language across all engineering teams in the company
- Target Completion: By the end of 2024
Achievements so far
- 100+ Non-Japanese members from 20+ countries are currently working in the company
- No Japanese language proficiency required for candidates in many departments
- Launched an in-house English training program for Japanese employees 💙🌏
Interview: How Money Forward built an English-first team in Japan
- Money Forward’s English Transformation: A Blueprint for Engineering Teams in Japan in 2025
- エンジニア採用の未来：マネーフォワードが挑んだ「エンジニア組織完全英語化」の真相
Article by CEO Yosuke Tsuji
- Money Forward AI Vision 2025