Senior Product Designer

Remote OK - Anywhere in Japan
Full-time
February 5, 2024

PayPay Product Designers are committed to eliminating user inconvenience and providing new value at all touch points originating from payments, not just only QR code payments. PayPay is looking for a Product Designer who will join us to promote product creation that prioritizes user experience.

Team Mission

Our mission is to support all of the important touchpoints in a user’s life from in-store to offline payments and asset management, and to update the user experience for Wallet and Money Management features. We aim to deliver a convenient and economical experience that everyone can use in their daily lives.

Position Overview

Work with engineers and product managers to develop new features and improve existing features that put user experience top priority.
Experience various challenges to deliver a new financial experience to users.

Design the total UX/UI for PayPay application and app/web tools for PayPay merchants.
Design UX strategy based on project goals.
Create design concepts using frameworks such as creating user personas and journey maps
UX flow and UI design based on concept
Conduct quantitative and qualitative research and analysis using questionnaires and interviews
Analyze and suggest improvements using numerical analysis tools
Other wide range of work related to product design, such as organizing design workshops

Responsibilities

Commit to the business by designing a high-level UX strategy based on a deep understanding of PayPay's strategy and KGI/KPI, and a comprehensive decision to balance profit and UX.
Communicate closely with other roles, such as product managers and engineers, as well as stakeholders, and make decisions based on a wide perspective of PayPay's overall UX, not as a single function of the UX.
Team management, quality control, and training junior to middle-level designers.

Qualifications

More than 6 years of hands-on professional experience in mobile app (iOS/Android) or mobile web UX/UI design.
Experience in UX/UI design using Figma and Adobe
Hands-on experience in product release, effectiveness measurement, and product improvement
Business conversation level in Japanese or English
Experience in using PayPay application

Preferred qualifications

Hands-on experience in design utilizing HCD (Human Centered Design) and design thinking
Experience in facilitating design workshop
Experience in designing and conducting user surveys and interview scripts
Experience in managing in-house services
Experience working on multiple projects from requirement definition to prototyping and visual design
Experience in building and operating design systems
Management experience
Conversational level in both Japanese and English

Ideal candidate profile

Flexible and like to take on new challenges
Ability to discover issues on their own, propose improvement methods, and bring them to fruition
Has a user-centric mindset and willingness to commit to the business by drawing up optimal design strategies
Team-oriented and able to communicate smoothly with other professionals
High-level leadership skills to lead projects to success by involving others

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About PayPay

PayPay, a fintech company that achieved more than 47M users within around 3 years since its launch in 2018 has hugely diversified employees who are from 40 different countries.

Our biggest competitor is "cash". We are seeking for people who can accept this challenge positively, brush up the product at a tremendous speed that other companies could never achieve, and who are passionate about promoting and spreading such a financial life platform in a short time along with professionalism.

PayPay’s policies during COVID-19 are as follows:

PayPay has been transitioning to remote work to ensure employees safety during the pandemic, and we’ll continue this even after it subsides.
While we’re open to considering engineers looking to relocate to Japan, travel restrictions have made it difficult to give a clear timeframe for relocation.
Until COVID-19 is settled and we're ready to issue visas, you can start working remotely from abroad.

Japanese Language Policy
At PayPay, there is a mixture of Japanese and English spoken. Around 80% of their product team’s discussions happen in English, and they have technical interpreters and translators on staff to facilitate any translation necessary. Some members can speak both English and Japanese, but some can only speak either English or Japanese.

PayPay doesn’t have an official shared language, but in practice English tends to be the primary language used for internal communications and technical discussions like code reviews.

Instead of requiring that everyone be able to speak a specific language, PayPay expects an ability to communicate with mutual respect and a drive to ensure that you’re understood. The product team values proactive communication highly.
Visa Sponsorship
PayPay sponsors visas for applicants from overseas.
Paid Leave
- Days Off: Saturdays and Sundays. National holidays. Year end holidays from December 29th to January 4th.
- Holidays: Annual paid leave, congratulatory or condolence leave, maternity leave and etc.
Benefits
🌎 Translation/interpretation support (EN<>JP)

🧡 Support for translation or other administrative tasks in Japanese

👍 Support from bilingual PIC for engineers

🇯🇵 Free Japanese lessons on company time

🏠 Work from home allowance (100,000JPY/year)

💻 PC and phone are given (based on the company’s regulations)

👩‍🎓 Training Program: We have various training programs for different kinds of needs

💜 Social security/insurance benefits included

💛 Defined contribution pension system (TBC)

🏥 Health insurance

🚃 Transportation coverage (up to ¥150,000/mo)
Engineer Interview Process
Engineering Jobs

1) Application Review (1-2 weeks)
We review your profile based on your submitted materials

2) Code challenge (online)
We send you a code challenge after reviewing your resume. Please be prepared to take code challenge after submitting your application! It takes at most 3-4 hours to complete

3) 1 - 3 Interviews (online)
You will have 1 to 3 interviews with our engineers and HR
Work style
PayPay has introduced a highly unique “Working From Anywhere at Anytime” (WFA) HR system.

They work fully remotely, so as long as you’re in Japan you can generally live and work from wherever you want. Of course, there may be times you’re asked to come to the office for teambuilding and other activities (typically 1-2 times a month).

This system enables members to receive salary and benefits relative to a world-class city and work with world-class peers without actually having to live in a city. By changing how people at PayPay work, the system aims to provide a stimulating environment that enables members to build an amazing product that’s beloved by its users.

※ Currently, remote work is limited to within Japan. There is no support for working from abroad at this time.

Work hours
- In principle, from 10:00am to 18:45pm (actual working hours: 7h45m＋1 hour lunch break from 12pm to 13pm in principle)
  ※ We use super flextime system which do not set core hours and also we may have overtime work based on business needs.