☰
PayPay Product Designers are committed to eliminating user inconvenience and providing new value at all touch points originating from payments, not just only QR code payments. PayPay is looking for a Product Designer who will join us to promote product creation that prioritizes user experience.
Team Mission
Our mission is to support all of the important touchpoints in a user’s life from in-store to offline payments and asset management, and to update the user experience for Wallet and Money Management features. We aim to deliver a convenient and economical experience that everyone can use in their daily lives.
Position Overview
Work with engineers and product managers to develop new features and improve existing features that put user experience top priority.
Experience various challenges to deliver a new financial experience to users.
- Design the total UX/UI for PayPay application and app/web tools for PayPay merchants.
- Design UX strategy based on project goals.
- Create design concepts using frameworks such as creating user personas and journey maps
- UX flow and UI design based on concept
- Conduct quantitative and qualitative research and analysis using questionnaires and interviews
- Analyze and suggest improvements using numerical analysis tools
- Other wide range of work related to product design, such as organizing design workshops
Responsibilities
- Commit to the business by designing a high-level UX strategy based on a deep understanding of PayPay's strategy and KGI/KPI, and a comprehensive decision to balance profit and UX.
- Communicate closely with other roles, such as product managers and engineers, as well as stakeholders, and make decisions based on a wide perspective of PayPay's overall UX, not as a single function of the UX.
- Team management, quality control, and training junior to middle-level designers.
Qualifications
- More than 6 years of hands-on professional experience in mobile app (iOS/Android) or mobile web UX/UI design.
- Experience in UX/UI design using Figma and Adobe
- Hands-on experience in product release, effectiveness measurement, and product improvement
- Business conversation level in Japanese or English
- Experience in using PayPay application
Preferred qualifications
- Hands-on experience in design utilizing HCD (Human Centered Design) and design thinking
- Experience in facilitating design workshop
- Experience in designing and conducting user surveys and interview scripts
- Experience in managing in-house services
- Experience working on multiple projects from requirement definition to prototyping and visual design
- Experience in building and operating design systems
- Management experience
- Conversational level in both Japanese and English
Ideal candidate profile
- Flexible and like to take on new challenges
- Ability to discover issues on their own, propose improvement methods, and bring them to fruition
- Has a user-centric mindset and willingness to commit to the business by drawing up optimal design strategies
- Team-oriented and able to communicate smoothly with other professionals
- High-level leadership skills to lead projects to success by involving others
About PayPay
PayPay, a FinTech company that has achieved more than 65M users (as of August 2024) within around six years since its launch in 2018, is rapidly expanding its business scale as a payment platform used by approximately one out of every two smartphone users in Japan.
The company has a diverse team of professionals from more than 50 countries and is building a world-class engineering organization.
PayPay's biggest competitor is "cash". They are seeking people who can accept this challenge positively, brush up on the product at a tremendous speed that other companies could never achieve, and who are passionate about promoting and spreading such a financial life platform in a short time along with professionalism.
Get Job Alerts
Sign up for our newsletter to get hand-picked tech jobs in Japan – straight to your inbox.
