Senior Product Manager, GenAI

At Treasure Data, we’re on a mission to radically simplify how companies use data to create connected customer experiences. Our sophisticated cloud-based customer data platform drives operational efficiency across the enterprise to deliver powerful business outcomes in a way that’s safe, flexible, and secure. 

We are thrilled that Gartner Magic Quadrant has recognized Treasure Data as a Leader in Customer Data Platforms for 2024! It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. View the report here.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. 

About Treasure Data:

Treasure Data is a leading Enterprise Customer Data Platform (CDP), ranked as a leader by Gartner, Forrester, and IDC, and trusted by large global customers to handle the complexity, scale and security required to manage and leverage massive amounts of customer data. The Treasure Data CDP unifies data from disparate sources to deliver a holistic view of the customer enabling insights and actions with the objective of optimizing personalized customer journeys and potent digital marketing programs that grow CLTV.

We have differentiated technologies to ingest and unify customer data, perform machine learning on customer data and syndicate with other software products for activation. CDPs are the foundation of the modern MarTech technology stack and are fundamental for powering effective AI-based customer engagement applications. Treasure Data is driving widespread adoption in the marketplace during this explosive stage of growth. 

Your Role:

Treasure Data is seeking a highly skilled Senior Product Management to join our Generative AI product team. You will be responsible for driving new Agentic Features and Agents of the product roadmap including the entire product life-cycle from definition, build, launch, and ramp. You work cross-functionally to deliver high-quality solutions to a diverse set of global 2000 customers. The ideal candidate will have a strong marketing and AI background as well as a proven track record of delivering successful enterprise grade SaaS AI products.

Responsibilities & Duties:  

• Collaborate with the Product Management executives to align the Generative AI Agent product strategy with the company's overall business goals and objectives.
• Develop a comprehensive and prioritized roadmap based on use cases from customer feedback, marketing research and data analysis for some of our machine learning and analytics features. 
• Lead the end-to-end product development lifecycle for agents and agentic features, from ideation to launch.
• Collaborate with engineering teams to define technical requirements and design scalable and robust solutions.
• Work closely with cross-functional teams, including engineering, UX/UI design, and marketing, to deliver high-quality products that exceed customer expectations.
• Conduct customer interviews, gather feedback, and deeply understand customer pain points to inform feature development and improve user experience.
• Collaborate with the marketing and sales teams to develop compelling product messaging, positioning, and go-to-market strategies for machine learning and analytics features.
• Support the sales team in customer engagements, providing technical expertise and product knowledge as needed.
• Define key performance indicators (KPIs) to measure the success and effectiveness of machine learning and analytics features.
• Regularly analyze and report on the performance of these features, identifying areas for improvement and optimization.

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, or a related technical field. An MBA or equivalent is a plus. 
• Proven experience (5+ years) as a Product Manager in the software industry, with a focus on AI or Machine Learning products
• Strong understanding of generative AI, large language models, and AI agent architectures and Customer Data Platforms (CDPs)
• Previous experience working with Generative AI in Global 2000 Marketing departments 
• Excellent leadership, communication, and collaboration skills, with the ability to work effectively across cross-functional teams including engineering, UX, sales and marketing.
• Solid analytical and problem-solving capabilities, with a data-driven approach to decision-making.
• Proven track record of delivering successful Generative AI  products and driving growth in a fast-paced, dynamic environment.
• Demonstrated ability to develop and execute successful product strategies that drive business growth and customer satisfaction.

Physical Requirements: 

Working out of our Tokyo, Japan office according to our “Global Hybrid Working Policy.” 

Travel Requirements: 

Requires peaks of 25% travel to visit clients

Our Dedication to You: 

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. 

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.